How Do I Return A SCUF For Repair?

by | Last updated on January 24, 2024

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To return your SCUF for a refund, please

fill out the SCUF , Upgrade, or Return Request Form found here

. Once submitted, instructions for completing the return process will be emailed to you. You have 14 days from the day of original delivery to return your controller to us.

How long does it take to get a SCUF repaired?

Check-in time is typically 3-4 business days from the day your controller is received at our facility. In warranty repairs require

14 business days

for completion.

How long is SCUF warranty?

All SCUF controllers come with at

6-month (180 day)

warranty from the date your order is delivered to you. All accessories come with a 30 day warranty from the date you received your accessory.

Can Geek Squad fix my controller?

Unfortunately,

Geeksquad is not able to repair controllers or consoles

. That's where the warranty makes things easier when you purchase it through Best Buy as they are able to exchange the controller at that point depending on the type of functionality/damage.

Does GameStop do controller repairs?

Need your console or controller repaired?

We can fix it

! Just bring your eligible products into any GameStop store and we'll take care of the rest.

Is my SCUF still under warranty?

UNITED STATES. For all new Game Controllers and Accessories purchased from the SCUF Gaming webstore,

the Warranty Period is 6 months (180 days) beginning the date the Game Controller or Accessory was shipped to you unless otherwise required by law

.

Do aim controllers have a warranty?


Each of our controllers is covered by a Lifetime Replacement Warranty

. For the first 90 days AimControllers covers shipping, labor, and parts. After 90 days, customers are responsible for shipping both ways and AimControllers covers labor and parts for all the elements covered by the Lifetime Replacement Warranty.

How can I track my SCUF repair?

1.

Enter your Order Number from your email confirmation 2. Enter your Billing Email 3. Click on Track Order Access

Track Your Order here: scufgaming.com/s/track-your-o…

How long do SCUF controllers last before breaking?

The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only

a few months

.

Why is my SCUF taking so long?

SCUF builds all controllers by hand, and thoroughly tests each controller before the product leaves our location.

Build times are based on the number of controllers already in our system to complete, and the expected delivery time that was selected when the order was placed

.

How long does it take Microsoft to repair a controller?

Most repairs take

between 7-21 days

to be completed. You can always check the status on the account website under devices then choose the repair.

Do Scufs break easily?

Yes. The paddle position is placed more comfortably and game-play feels smooth.

The paddles on the Scuf can break over time

, which mine did twice. The Dominator paddles are magnetically held on and if you put too much force on them then they just give away.

Why is my SCUF controller not working?

If you are experiencing issues with your SCUF IMPACT where your controller is not functioning in the Game Menu, you might need to

reset your adjustable hair triggers

. (Note: Hair triggers are part of the SCUF Trigger System and are an optional feature that might have been purchased.)

How do I fix an unresponsive SCUF controller?

Step 1: Turn off the PlayStation 4 console. Step 2: Locate the small reset button hole under the last paddle (P4) on your SCUF IMPACT. Step 3: Use a small, unfolded paper-clip or something similar to push the button (the button is inside the tiny hole). Hold the button down for a 2 – 3 seconds and release.

Does Best Buy Total Tech Cover controllers?

Enjoy peace of mind knowing that you're covered if the unexpected happens.

If you accidentally damage your remote control, portable audio product or portable DVD player while handling it, we'll take care of it.

Does Best Buy fix controller?


Nope, only repair the ones in product replacement plans by best buy

.

Does Best Buy fix controller drift?


The Geek Squad Protection on your PS4 controller would cover the stick drift issue, absolutely

. We'd recommend heading into your local Best Buy with it to get started. They will help you exchange it from there. You can find information about your local store at www.bestbuy.com/storelocator.

How much does it cost to fix a controller?

Controller Analysis Troubleshooting your controller issues.

FREE with a completed repair

. $19.95
Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. Includes replacement of the rubber thumbsticks. $29.95

How do I fix my Dualshock 4 joystick?

How much does it cost to fix elite controller?

Controller Analysis Troubleshooting your controller issues. FREE with a completed repair. $19.95 Sticky or Broken Buttons Usually needs to be paired with a cleaning Starting at $69.95 Trigger or bumper repair Fixes broken or stuck triggers/bumpers.

Starting at $59.95

How do you fix a sticky drift on a SCUF?

  1. Locate the settings menu of the game(s) you are playing and where you are experiencing drift.
  2. Look for a “deadzone” setting in the menus.
  3. Try to increase slightly the value of the “deadzone” option and return to game.

Does SCUF have a return policy?

All SCUF controllers are made to order and as such,

we accept returns for defective products only, in original packaging with all seals intact

. You have 14 days, from the day of delivery, to return your controller to us.

How good are SCUF controllers?



The Scuf Prestige is a well-built controller

, with a matte black finish and grippy underside.” “with a great battery life and even better build quality, it can definitely replace your DualShock 4.” “The Scuf Impact is a fantastic-feeling controller with unprecedented options for customizability and personalization.”

How do I contact AimControllers?

  1. Contact Email

    [email protected]
  2. Phone Number +48 86 262 58 99.

Do AimControllers get stick drift?

they're great for the first few months, but after that time,

you WILL have stick drift or other issues

. both of mine have stick drift, 1 is to the point its literally unusable, and the other is usable but very frustrating. definitely recommend NOT buying from aimcontrollers. get a battle beaver or scuf.

Can you take paddles off AIM controller?

The good news is

the back paddles are removeable

. If you ever become annoying or you're not using them, all you have to do is twist the central Aim Controller logo on the back, and then you can remove the paddles as you would on many other third-party controllers.

David Evans
Author
David Evans
David is a seasoned automotive enthusiast. He is a graduate of Mechanical Engineering and has a passion for all things related to cars and vehicles. With his extensive knowledge of cars and other vehicles, David is an authority in the industry.