Disable the banner/cover page in your Xerox printer’s settings or print driver to stop it from printing automatically
What's Happening
Your Xerox printer adds a banner (cover) sheet before print jobs to show user name, job name, host name, date, and time
Those extra pages aren't optional—they're on by default on most Xerox WorkCentre and AltaLink models. (Honestly, they’re handy in busy offices but drive me nuts when I’m trying to save paper.) The good news? You can turn them off. According to Xerox Support, banner pages are standard on many enterprise-grade printers but can be disabled through several methods depending on your setup.
How do I turn off the cover page on my Xerox printer?
Log into the printer’s control panel and disable Banner Sheet under Status → Change Settings, or disable it via web browser at Properties → Services → Printing → Banner Page
Here’s the thing—there are two solid ways to do this. First, grab your PIN and press Log In/Out → enter your PIN → tap Status → Banner Sheet → Change Settings → Off → Save → Close → Log Out. Or, if you prefer a browser, open one, type in your printer’s IP address, then navigate to Properties → Services → Printing → Banner Page → Disabled → Save. Both methods lock the setting for everyone using that printer.
Why does my Xerox printer keep printing a cover page?
Banner pages are enabled by default on most Xerox models to help users identify their printouts
Xerox turns this on automatically to keep printouts from disappearing in shared spaces. But honestly? It feels like overkill for most jobs. The setting sticks around even after power cycles and software updates unless you shut it off. As of 2026, Xerox still includes banner pages in new firmware for most enterprise models unless you configure them otherwise. If you're dealing with persistent issues, you might need to check your maintenance kit schedule.
Which Xerox models does this cover?
WorkCentre 32xx/33xx, AltaLink C80xx/B80xx, VersaLink B405/B605 (firmware 2025 or later)
Here’s a little secret—the web-browser method works on all networked Xerox devices, even if your model isn’t listed. Older printers might need a firmware update first to see the banner page option. Check your model’s manual or hit up Xerox Support to confirm compatibility.
Can I disable the banner page from the printer’s touchscreen?
Yes—if your printer has firmware that supports touchscreen banner settings
Recent Xerox models like AltaLink and VersaLink series make this easy. Just press Log In/Out → enter your credentials → tap Status → scroll to Banner Sheet → Change Settings → set Banner Page to Off → Save → Close → Log Out. If that menu’s missing, fall back to the web interface or print driver instead.
What if I’m already logged in? Do I still need to press Log In/Out again?
No—simply navigate to Status and change the setting without logging out first
After you’ve disabled the banner page, press Log In/Out once to log out and lock things down. It’s optional but smart, especially in offices where multiple people use the same printer. Logging out right after makes sure no one accidentally flips the setting back on.
How do I find my Xerox printer’s IP address?
Print a Configuration Report from the printer or check your router’s DHCP client list
To print a Configuration Report, go to Machine Status → Tools → Reports → Configuration Report. Or, log into your router (usually 192.168.1.1) and check the DHCP table for your printer’s hostname or MAC address. The IP address will be listed under “IPv4 Address.” This trick works for all networked devices, not just printers.
What are the default admin credentials for Xerox printers?
Username: admin. Password: blank or 1111 for most models
These defaults are everywhere, and that’s a security risk if you don’t change them. Xerox strongly recommends updating the admin password right after setup. Check your quick-start guide or visit Xerox Security Center for step-by-step help securing your device.
What if I don’t know the admin password?
Reset the password via the control panel or web interface using the Machine Status tools
On the printer, go to Machine Status → Tools → Login/Permissions → Administrator → Change Password. In a browser, navigate to Properties → Security → Administrator → set a new password. If you’re completely locked out, a full reset via the control panel might be needed (and you’ll likely need IT help for fleet devices).
How do I disable the banner page from a web browser?
Log into your printer’s web interface, go to Properties → Services → Printing → Banner Page → Disabled → Apply → OK
Open a browser and type in your printer’s IP address. Log in with admin credentials, then go to Properties → Services → Printing → Banner Page. Pick “Disabled,” click Apply, then OK to save. This works on any networked Xerox printer with web access.
What if the web method doesn’t work?
Use the print driver settings on your computer or adjust the printer’s firmware
If the web interface is being stubborn, try disabling the banner page in your Windows or macOS print driver instead. Or, update your printer’s firmware through the Xerox Device Agent or web interface. Firmware updates often fix menu quirks and add missing options.
How do I turn off the banner page in the Windows print driver?
Go to Control Panel → Devices and Printers → right-click your Xerox printer → Printing preferences → Advanced tab → Banner page → None → Apply → OK
This setting overrides the printer’s default for all jobs sent from your computer. The change sticks until you manually reset it. If the option’s missing, make sure you’re using the latest Xerox driver from Xerox Support.
What about macOS—how do I disable the banner page there?
Go to System Settings → Printers & Scanners → select your Xerox printer → Options & Supplies → Driver → uncheck Print banner page → OK
Uncheck that box and the banner disappears for all jobs sent from your Mac. The setting is user-specific unless your IT team manages print settings centrally. For company-wide changes, tools like PaperCut or Papercut MF can enforce the rule.
My IT department manages the printers. Can I stop the cover page fleet-wide?
Yes—configure a group policy, Jamf profile, or print server rule to lock Banner Page = None across all devices
IT teams can enforce this setting using Active Directory Group Policy, macOS MDM profiles, or print server software like PaperCut or Papercut MF. That way, the banner stays off even if users try to turn it back on. Reach out to your IT department to request the change.
What if a custom separator file is forcing the cover page?
Clear the separator page file path in Print Management (printmanagement.msc)
Open printmanagement.msc → navigate to your Xerox printer → Properties → Advanced tab → Separator Page → clear the field → OK. This wipes out any custom banner or separator file that might be overriding the default settings.
How often should I check that the banner page is still off?
Print a test page once per quarter to confirm the setting hasn’t reverted
Firmware updates or IT policy changes can sneakily re-enable banner pages without warning. A quick test keeps you covered. If the banner comes back, check the printer’s Status menu, web interface, and print driver settings for any sneaky changes.
Any quick visual cues to remind staff the banner page is off?
Place a bright, labeled sticker on the printer like “Banner OFF – Do Not Re-enable”
A bright sticker goes a long way in busy offices. Neon colors grab attention, and labeling it clearly prevents accidental re-enablement. Include the date and your IT contact so staff know who to ask if something changes.
