- Tap the menu (three horizontal lines in the top left)
- Tap Smart Home.
- Tap Devices.
- Tap on your lock.
- Tap Edit.
- Tap to enable: Unlock by app will enable the ability to unlock your lock manually from the Alexa app.
- Tap the back arrow to confirm.
How do I unlock my Alexa?
On the “Lock Settings” page, tap “Edit” in the top right corner. Tap the toggle next
to “Unlock by Voice
.” Tap OK in the “Enable unlock by voice” dialog. Create your 4 digit pin, then confirm your PIN by entering it again.
Why is my Alexa locked?
There are a few reasons why an Echo might be account locked:
The previous occupant of your house left it behind when they moved out
, forgetting to deregister it from the app. Someone sold it on eBay/Gumtree (or traded it into a ‘cash for electronics' shop), again forgetting to deregister it.
Is there a way to hard reset an Amazon Echo?
Just unplug the power adapter from the device or the outlet and then plug it back in. To reset your device to its factory settings:
Press and hold the Action button for 25 seconds
. The light ring will pulse orange, then turn off.
Video: This is the best smart speaker
First-generation Amazon Echo (and Dot): Locate the reset button
on the bottom of the Echo speaker
. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
How do I enable Alexa on my lock screen?
Alexa will respond when the phone is locked as long as the Show on Lock Screen setting is toggled On. To turn on the Respond on lock screen setting,
open the phone's settings > Choose Alexa > Toggle Show on Lock Screen ‘On'
.
Can I unlock my phone with Alexa?
Alexa now lets you unlock your smart lock with a voice command, but you'll need to say a PIN code first. … The feature is turned off by default, so you'll need to log into the Alexa app on your Android or iOS device and
select the “unlock by voice” setting
to turn it on.
How do I fix an unresponsive Alexa device?
- Check your home network. If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. …
- Confirm the device has power. …
- Check the manufacturer's app. …
- Check the Alexa Skill. …
- Toggle the Alexa Skill. …
- Uninstall and reinstall the device manufacturer's app. …
- Power cycle the device. …
- Update the firmware of your device.
Why won't my Alexa app open?
Restart the Alexa app via its Settings menu and then relaunch the app
. See if this solves your calling problems. Update the Alexa app on your iPhone or Android. If restarting and relaunching the app didn't work, you may need to update the app.
How do I get my Echo back online?
Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the
Wi-Fi network and reappear in the Alexa app
as online.
How do I factory reset my Amazon Alexa?
- Open the Alexa app on your iPhone or Android, then go to “Devices.”
- Tap “Echo & Alexa,” and then choose which Echo you want to wipe clean.
- Scroll down and tap “Factory Reset” and then confirm your choice.
How do you reboot Alexa?
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
How do I put my Amazon echo in setup mode?
- Plug in your device.
- Open the Alexa app .
- Open More and select Add Device.
- Select Amazon Echo.
- Select Echo, Echo Dot, Echo Plus and more. Follow the instructions to set up your device.
How do I reset my Amazon Echo 5?
- Just say “Alexa, go to settings” or swipe down from the top side of the screen.
- Select Settings.
- Scroll down and go to Device Options.
- Then tap on Reset to Factory Defaults.
- Tap Reset to confirm you want to proceed.
Why is my Alexa responding slowly?
If restarting your Echo doesn't work then it
could be an internet connectivity problem
. If you've positioned your Echo too far away from a router or it's suffering from interference (eg microwaves) then it will either take longer or stop working altogether.