Getting started is easy:
simply hire a bike, ride it where you like and then return it to any of the hundreds of docking stations across the city
. It costs £2 to access the bikes for 24 hours, and the first 30 minutes of each journey is free. Journeys longer than half an hour cost £2 for each additional 30 minutes.
Can you leave a Santander bike anywhere?
You can hire a bike from any Santander Cycles docking station and return it to any of the official docking station
.
Do you have to dock your Santander bike every 30 minutes?
So long as you return a bike every 30 minutes, you can keep riding all day for just £2
. You have to wait just 5 minutes between rides. To return the bike, push it firmly into an empty docking point at any docking station and wait for the green light to appear.
How can I use a Santander bike?
Simply
download our Santander Cycles app or go to any docking station terminal with your bank card and touch the screen to get started
. There's no need to book – hire a Santander Cycle, ride it, then return it to any docking station.
How can I get a free Santander bike?
Cycling will be free for journeys of up to 30 minutes throughout the day. All you have to do is
use the code CFD2020 on the Santander Cycles app or directly at a docking station for a free ride
– just make sure to bring a bank card with you to get the bike out. All it takes is ONE hit.
What happens if you lose a Santander bike?
If your cycle is lost or stolen,
call the Contact Centre on 0343 222 6666*
. We're open every day of the year. You should always put your personal safety first.
What happens if you don't return a Santander bike?
If you don't return your Santander Cycles bike or you bring it back after 24 hours or damaged,
you will be charged up to £300
. Check the TfL website for more information.
Do Santander bikes have trackers?
GPS Trial.
As of January 2020, TfL will be trialling the use of Global Positioning System (GPS) technology on a number of bikes in the Santander Cycles fleet
. GPS enabled bikes will be deployed randomly at docking stations across the cycle hire network.
Are Santander bikes electric?
Almost a decade after the idea of adding electric bikes to the capital's fleet of hire bicycles was first mooted, Transport for London (TfL) has confirmed that
e-bikes will finally be introduced to the Santander Cycles scheme next year
.
Do Santander bikes have a basket?
You can hire a bike from any of the 770 docking stations and return it anywhere on the network. The three-speed bikes are pretty sturdy.
They come with a bell, front basket
and a chain guard.
What happened to Boris bikes?
Of the bikes first rolled out 10 years ago, 3,993 are still on the road today, although their parts will have been replaced to ensure they are safe and working well.
A total of 6,654 cycles have been decommissioned since the scheme began because of reasons such as they've been lost, stolen or damaged beyond repair
.
Do Santander bikes have lights?
Blaze Laserlights have been fitted to all 12,000 Santander Cycles
to make riders more visible and increase their confidence on the roads. All cycles now have this feature, which was added in partnership with Santander UK.
How do I park my Santander bike?
To park the bike temporarily,
open the nextbike app and press ‘Park. ‘ Then press down the frame lock lever
. A beep will confirm that the bike is locked. To continue the ride, press ‘Open Lock' on the app to reopen the frame lock.
Why are Boris bikes good?
The London cycle hire scheme has had a positive overall effect on the health of its users by
increasing physical activity within the capital
, according to the results of a large-scale modelling study published today in the BMJ.
Are Santander bikes still free for NHS?
Free 24-hour access for NHS workers
We're giving free 24-hour access to Santander Cycles for NHS workers, including all journeys under 30 minutes
. Contact your NHS comms team for more information.
What is a Santander cycle key?
A cycle hire key will
give you quicker access to hire a bike
. Simply Insert your key into the docking point key slot and ride.
Why is it called Boris bike?
Santander Cycles (formerly Barclays Cycle Hire) is a public bicycle hire scheme in London in the United Kingdom. The scheme's bicycles are popularly known as Boris Bikes,
after Boris Johnson who was Mayor of London when the scheme began operating
.
Do Boris bikes get stolen?
T he number of “Boris bikes” being declared lost has reached a record number, Transport for London has revealed.
A total of 1,164 of the hire bikes were lost in the nine months to the end of last September
– well up on the 934 lost in the whole of 2020, according to TfL responses to freedom of information requests.
Can you get a refund from Santander bikes?
13.3 If you cancel or amend your registration to Cycle Hire or a Bike Access Period,
you may be eligible for a refund as determined in accordance with our Refund Policy
.
Why is my Santander bike account suspended?
Scheme Suspension
4.1 It may be necessary under certain conditions for TTL and/or its agent to suspend part or whole of Santander Cycles from public use. 4.2 Such circumstances could arise due to
system faults, planned events, extreme environmental conditions or force majeure
.
Can you ride Santander bikes on the pavement?
Transport for London (TfL) asks all its Santander Cycles users to follow the Highway Code and cycle responsibly, including
not cycling on the pavement
. In accepting the terms and conditions, all users are asked to abide by the Highway Code.
Are Santander bikes insured?
If you accidentally cause damage to someone or something while using a Santander Cycle you are covered by our third party liability insurance as long as you follow our terms and conditions
.
