Example of a Time You Went Above and Beyond in Retail/Customer Service: … I asked the customer who I had been previously helping if they could please wait for one minute, and then immediately went to the area of the
accident
and positioned myself to make sure that no customers would unknowingly walk through it.
What going above and beyond for a customer means to you?
Thinking about the customer’s wants and empathising with them
. … Listening to and understanding the customer’s needs. Being empowered to go above and beyond the customer’s expectations.
How would you go above and beyond for a customer?
- Brands and businesses need to stand out from the crowd. …
- Never forget the power of people. …
- Truly add value to the relationships you have with your customers. …
- Don’t throw away customer or employee insight. …
- Deliver the unexpected – what customers don’t even know they want!
How do you go above and beyond at work interview question?
For example, if interviewing for a role or company where teamwork and collaboration are important, you might begin your answer with something like: “I’m someone who really gets a sense of satisfaction from helping others, and
I’ll always go above and beyond when a coworker needs some support
.”
How do you answer Tell me about a time you went above and beyond?
- Research your work experiences. …
- Make a list of these experiences. …
- Choose the best experiences. …
- Describe the context to the interviewer. …
- Communicate what you did concisely.
What is a good example of going above and beyond?
Working overtime and/or weekends
with or without being asked. Doing something outside your job description because a responsible party was unavailable. Taking responsibility for someone else’s error and resolving it in a positive way for everyone involved; your employer particularly.
What is another word for going above and beyond?
| exceed expectations exceed requirements | go beyond expectations surpass expectations | go above and beyond the call of duty go the extra mile | outperform overperform | transcend overdeliver |
|---|
What motivates you to go above and beyond at work?
Employees want to feel their work is meaningful
and their skills are being used to the fullest. They also want to receive feedback, recognition for performance and opportunities for professional development. Giving employees regular, ongoing feedback and recognition will help them feel satisfied with their work.
How do you handle difficult customers?
- Keep your communication professional.
- Remain calm and collected.
- Speak softly.
- Practice active listening.
- Give them time to talk.
- Understand the customer’s point of view.
- Assess their needs.
- Seek a solution.
What are your strengths?
- Enthusiasm.
- Trustworthiness.
- Creativity.
- Discipline.
- Patience.
- Respectfulness.
- Determination.
- Dedication.
Why should hire you Example answer?
“Honestly,
I possess all the skills and experience that you’re looking for
. I’m pretty confident that I am the best candidate for this job role. It’s not just my background in the past projects, but also my people skills, which will be applicable in this position.
Why you shouldn’t go above and beyond at work?
A potential adverse side effect of going above and beyond is that you
raise the expectations for what should be done in your current role without ever being rewarded
or compensated accordingly for doing those extra responsibilities!
What drives you to succeed personally and professionally?
coming up with
creative ideas
to improve something, or make something new. analysing complex data in order to draw clear and simple conclusions. working well as part of a team. leading a team to success.
How do you thank someone for going above and beyond?
Thank you for always going above and beyond
what’s expected of you
! Your work and dedication is outstanding – we really appreciate you! 7. We really appreciate your contribution to the team.
What it means to go above and beyond?
:
far beyond what is required by
(something, such as a duty) He went above and beyond the call of duty.
What is another word for go beyond?
Some common synonyms of exceed are excel, outdo, outstrip, surpass, and transcend. While all these words mean “to go or be beyond a stated or implied limit, measure, or degree,” exceed implies going beyond a limit set by authority or established by custom or by prior achievement.
