- enter 990 and press the green or blue button to confirm.
- then enter 8888 and confirm.
- finally enter 999 and confirm, you will see RESET message on the LCD screen.
- remove the plug under the meter box and plug it again.
- Then enter the token given to you to recharge.
How do I reset my prepaid electricity meter?
Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by
pressing the i key twice
.
Why is my meter rejecting my token?
WHY DOES MY METER REJECT TOKENS? This
may result from using the wrong meter number when vending
, a faulty meter or change in tariff index.
How do I get rid of error 30 on my prepaid meter?
Start resolving error 30 on your prepaid meter by
switching off your meter and your mains switch
. Keep your meter off for a few minutes. Now turn the meter on and retry feeding in your tokens. If you keep getting error 30, then it is time to lay your hands off the meter and contact a technician from your municipality.
Why would a prepaid meter be blocked?
It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control”
due to arrears Rates & Water Account
or the Account Payment was made after the due date.
How do I activate my token meter?
- Enter KPLC prepaid business number 888880 or 88888.
- Enter your 11 digit meter number.
- Enter amount between 250 and 35,000.
- Enter your M-Pesa pin.
Why is there a red light on my electricity meter?
The red light stays on
if you consume 1 watt-hr
. When the power is below a preset level, it’s continuous. There is a display showing reverse energy detection. In the case of power export from, it would mean fraudulent use.
How do you know if your electric meter is faulty?
If your power goes out and there is no electrical outage
in your area, you could have a broken electric meter. Sometimes, heavy storms can cause the electric meter to break or pull away from your home. If the connection is broken from the meter to your home, it stops working and so does the power.
How do you reset a meter?
The front panel of the meter has
a reset button on it. If pressing the RESET button does not set all of the readings back to zero, you can hold the ENTER button and simultaneously press the RESET button.
What happens if electric meter stops working?
If you attempt to slow or stop your meter,
your electricity connection may be disconnected and you will have to pay for all of the power you have used
. You may also pay additional penalties for tampering. You could also be charged with committing an offense.
What should I do if my meter number is blocked?
Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by
pressing the i key twice
.
What does 30 mean on prepaid electricity?
The token has probably been entered already. Error 30 –
Technical error on your meter
– please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter …
How can I know my prepaid token meter number?
To do this, simply go to your token meter box and input the
code 804 (Hexing) / 100 (Conlog) / Shenzen (65)
then press the enter symbol. If successful, your 11-digit account number will be displayed on the screen.
How do you feed a token in a meter?
- Check your meter number by dialing 100 on the meter and it will be displayed.
- Visit the vendor and make payment for your choice.
- Give the vendor your meter number.
- Collect the 20 digit token from the vendor.
- Load the token on your meter and it is done.
How do I check my token meter balance?
- Open a new SMS message on your phone.
- Type 95551 in the Send to box.
- In the message field, input the first part of your account number. …
- After a few seconds, a reply with your account details including account balance will appear.
