Packages in the FedEx system receive scans at various points between pickup and delivery . It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may be traveling as intended.
Does FedEx inspect every package?
FedEx inspect everything before shipping it . There may be some X-ray of packages but as others have pointed out it is expensive and time consuming. That said, if passing through Customs your package is likely to be x-rayed there.
Does FedEx investigate packages?
The process to investigate a lost package or uncollected C.O.D. claim takes an average of 10 business days . When reporting a damaged package, once all pertinent information and documentation are received, it generally takes 10 to 15 business days to complete a claims investigation, depending on the country.
Does FedEx have the right to open packages?
“ We have the right to open any package that we deem to be suspicious ,” McCluskey says. “We don't tolerate the illegal use of our system.”
How does FedEx decide what packages to deliver first?
The fastest overnight delivery option is FedEx First Overnight . You can expect your package or envelope to be delivered by 8 a.m. the next business day in most areas.
What do I do if I received someone else's FedEx package?
If it was FedEx, contact our customer support and explain the situation. They'll schedule a pick-up and, from there, get the box to the correct recipient or return it to the sender.
What happens if FedEx lost my package?
Customer submits online claim form. Customer submits supporting documents online, or mails or faxes them to FedEx Cargo Claims Dept. FedEx performs a trace on your lost package and notifies you of the outcome. FedEx claims agent will review and process your claim.
Is all mail Xrayed?
But most mail is not currently being irradiated . ... Because the irradiation process can dry out paper and “yellow” the mail, there may be more paper dust or roughness associated with this mail. The irradiation process does not create any harmful radiation.
Do FedEx drivers know what's in the box?
You may think you can ship anything that fits in a box, but there are no-nos to be aware of . Besides anything illegal in the sender's or receiver's state, other items may require asking your local FedEx office for approval.
Does FedEx give free boxes?
FedEx provides free packaging for all your shipping needs . All you need is a FedEx account. The supplies will be sent to you free of charge. To ensure your consignments arrive on time and in good condition, it is vital you take time to pack and label them correctly.
Does FedEx leave packages at the door?
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door . If no signature is required, the shipment will be left at the recipient's door.
Can FedEx give me a delivery time?
Select this option if you want to choose a date or time for FedEx to deliver your package. ... For FedEx Home Delivery shipments, you can enter a preferred time of day (Morning, Mid-day, Afternoon, or Late Afternoon) along with your phone number and FedEx will contact you to set a 2 hour delivery window .
Is it illegal to keep a misdelivered package?
By law, you may keep the merchandise and consider it a gift . Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. This seems to say that it comes down to whom it is addressed to. As long as the merchandise is addressed to you, you may keep it.
Can I keep something delivered to me by mistake?
You have the legal right to keep it as a free gift , according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
