Our Refunds Department will process an eligible refund to the original credit/debit card
within seven business days
from the date we receive your request. Your card-issuing bank may then take up to ten business days to post the credit to your account.
What happened to my Southwest travel funds?
Southwest travel funds don’t last forever —
they expire based on the payment method used
. Paid with a gift card or credit card: Travel funds will expire 12 months from the date you booked your ticket. Paid with Southwest LUV Voucher: The travel funds will expire when the Southwest LUV Voucher was set to expire.
How do I cash out my Southwest travel funds?
You can redeem your funds by
going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights
. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792).
How long does it take to get your money back after you cancel a flight?
If your flight does indeed qualify for a refund, though, you can expect to receive it anywhere from
five days to a month
after requesting it.
Can I convert travel funds to LUV voucher?
Within 6 months after your travel fund expires, you can call Southwest airlines and request them to convert that expired travel fund to a LUV voucher
that will give you additional 6 months to use.
Can Southwest travel funds be transferred?
Southwest Airlines tickets are
non-transferable
, so travel funds associated with tickets can only be applied to a reservation for the original ticketed Passenger.
Can travel funds be refunded?
If you have a refundable value remaining,
you can choose to receive a refund to the original form of payment or convert the fare into Travel Funds
.
Can you use travel funds twice?
You can apply up to 3 forms of payment for each reservation, so
you are allowed to use travel funds from multiple confirmation numbers at the same time
. Southwest travel funds are good for 12 months from the date of original purchase. You must use the travel funds by the expiration date.
Can I get a refund from Southwest due to Covid?
Changing or canceling your flight
Anytime and Business Select® fares are refundable
but can also be used for a future trip if you’d prefer that. Learn more about travel funds on Southwest.com. We hope these policies give our Customers options and priceless flexibility when planning your next getaway.
How do I convert Southwest travel funds to vouchers?
What some people do is
wait for their travel funds to expire, and then contact Southwest and ask for them to transfer the travel funds to a LUV voucher
. This can be done on a case by case basis and Southwest charges $100 for the service, so it is up to you if you think it is worth it based on your travel fund value.
Does Southwest extend travel funds?
Southwest never extends the expiration date of travel funds
. Your best bet is to wait until they expire and then call Customer Relations and ask for them to be reissued as a LUV Voucher.
Can I use travel funds for someone else united?
Travel certificates are not transferable and may not be sold, traded or bartered
. However, the original recipient of a certificate may arrange travel for another person if done without selling or bartering the certificate.
Why are airline refunds taking so long?
A new report by consumer group Which? says airlines are still taking too long to refund passengers. It comes after the airline regulator, the Civil Aviation Authority, said last month that
it was “not satisfied
” that Virgin Atlantic, Ryanair or Tui were processing refunds quickly enough.
Can a refund take 90 days?
Under the Fair Credit Billing Act, they can refuse to accept your dispute after 90 days
, even if you have a legitimate case. (In fact, travel companies are known to run out the clock on refunds, hoping to eliminate the dispute as one of your options.
Will Southwest reimburse for Cancelled flight?
You ARE entitled to a full refund via your original method of payment
EVEN if you booked a nonrefundable Wanna Get Away fare IF Southwest cancels the flight (and not you).
How do I convert travel funds to Southwest Points 2021?
You’ll see the link at the top of your Southwest account after signing-in.
For every 1.28 cents you have in travel funds, Southwest will give you 1 Southwest point
. If you’ve got a $50 travel fund, you can convert it into 3,906 Southwest points.
Can I use Southwest travel funds for early bird check in?
You can use travel funds to rebook and change a Wanna Get Away fare to an Anytime or Business Select one, but
you can’t use travel funds to pay for Upgraded Boarding or buy EarlyBird Check-In
.
Can Southwest LUV vouchers be used by anyone?
Re: LUV Voucher
Vouchers can be used by anyone
, unlike Travel Funds which are locked in the name of the original passenger. Be aware though that vouchers only cover the airfare portion, not any taxes or fees, which will have to be paid separately, with a credit card or travel funds.
Can travel funds be transferred?
The airline unveiled details of its long-awaited new fare category on Thursday, its first since 2007, and a key perk is the
ability to transfer flight credits
, which Southwest calls travel funds.
How many Southwest flights have been Cancelled?
Southwest, the nation’s largest domestic carrier, canceled
nearly 650 Thursday flights
, or 1 in 5 flights, after canceling 534 flights, or 17%, of its Wednesday flights, according to flight tracker FlightAware. In total, the airline has canceled nearly 1,200 flights in two days-plus, more than any U.S. carrier.
Can you use Southwest travel funds twice?
Morning.
No the expiration date does not get extended
. Further when you either combine different travel funds or add money to one when booking a new flight (and then cancel that one), the expiration date reverts to the oldest one used in the booking process.
