Once you’re done, your Oyster card will be totally deactivated. Then it can take
up to two weeks
for your refund to be processed.
Can I get a refund on my Oyster travel card?
You can apply anytime for a refund on your season ticket if it hasn’t expired
. We’ll calculate your refund from the day you contact us and when we confirm your details. When you apply, you need to give us your: Oyster card number.
How long does it take for TfL to refund?
Please wait
at least 48 hours
as you might receive an automatic refund: Oyster – we’ll automatically add it to your card the next time you touch in or out of a rail journey. Contactless – the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
How do I get Oyster card deposit back?
- If you can’t visit an underground station ticket machine before you leave, contact TfL Customer Services on 0343 222 1234 (open daily 8am–8pm).
- Apply for a refund online.
- Or, send your Oyster card, telephone number, email address and photocopied proof of name and address to TfL:
Are Oyster cards still valid?
The Oyster card system will cease to exist within the next decade
, though, predicts author and rail historian Christian Wolmar, even though it was a “fantastic change” when it was introduced.
Is it cheaper to use Oyster or contactless?
There is a very small financial advantage to using a contactless card if you’re in London for more than a week and travel extensively every single day (weekly capping) but otherwise
it’s no cheaper than using an Oyster
.
Is a Travelcard a return?
Travelcards can be purchased from most stations in the South East England area.
Day Travelcard prices include the return fare to London plus travel in Zones 1-6
. Travelcards valid for 7 days or longer can be purchased for any combination of adjoining zones which include Zone 6.
How do I contact TfL for refund?
If you’re claiming a refund for a delay on TfL Rail and can’t see your station in the list, call us on
0343 222 1234
.
How long is an Oyster card valid for?
The pre-pay money loaded on an Oyster card is valid
as long as the card is used at least once every 24 months
. If it’s not been used during that amount of time the money can be refunded by returning the card to Transport for London – info at the website.
How do I transfer money from my Oyster card?
- Get a new Oyster card.
- Make at least one journey with it.
- Wait 24 hours.
- Sign in to your account, or create an account.
- Go to ‘Report card lost, stolen or failed’
- Select ‘Transfer my products to another Oyster card’ and follow the instructions.
Why has my Oyster card stopped?
If your bank rejects a payment requested on the basis of your Continuous Payment Authority, we will email you within 24 hours.
If you do not correct the failed payment within two days of us contacting you, we may stop your Oyster card
. You cannot use any web credit balance to re-settle failed Auto top-up payments.
What is TfL maximum fare?
Your journey time
A single maximum fare is:
up to £8.90 in Zones 1-9
. up to £26.00 beyond Zone 9, including on the Heathrow Express.
Can I top up an old Oyster card?
If you need to add more value/credit to your Visitor Oyster card
you can simply ‘top up’ at one of the machines in the stations, or by going to one of the Transport for London ticket desks
. Any credit you don’t use can be kept on your card for use at a later date.
Is the 60 plus Oyster card being phased out?
In June 2020, TfL announced it would no longer allow passengers to use 60+ Oyster Cards or Older Person’s Freedom Passes during morning peak hours
to “help conserve space on public transport” and aid social distancing for key workers.
Can I reactivate an old Oyster card?
Your Oyster can’t be reactivated
, you’d need to purchase a new card and start again from scratch.
Can I use my phone as an Oyster card?
Smartphone as an Oyster card: fares, travel history
Using your smartphone to pay for your journey costs the same as a regular Oyster card pay-as-you-go fare
, with the same daily and weekly fare caps that benefit Oyster users also offered to smartphone-paying commuters and which are applied automatically.
Can you use your iPhone as an Oyster card?
You can now tap your iPhone just like an Oyster card on the London Underground and London buses
.
Is Oyster card free?
| Service Between | Thameslink West Hampstead Thameslink, Elephant & Castle and London Bridge |
|---|
What is anytime day Travelcard?
Day Travelcard
Anytime Day Travelcards:
use for the date on the ticket and for journeys starting before 04:30 the next day
. Off-peak Day Travelcards: use from 09:30 (Monday to Friday), anytime on weekends or bank holidays for the date on the ticket and for journeys starting before 04:30 the next day.
What is an anytime day return?
Anytime tickets give you the freedom to travel whenever you want.
You can buy a Single, Day Return, or Open Return ticket for train journeys on any day, and at any time
. The flexibility of Anytime tickets means you don’t have to book them in advance.
Is it cheaper to get an Oyster card or a Travelcard?
As a general rule
a Travelcard is more expensive than an Oyster card or Contactless payment card
. The exception is if you make 3 or more journeys for 6 days or more within a 7 day period. In this case a 7 day Travelcard works out cheaper than an Oyster or Contactless payment card.
What is the Oyster card helpline?
You can see your journey history by signing into your TfL online account, via the TfL Oyster App or you can request a copy by calling Customer Services on
0343 222 1234
(TfL call charges).
What do I do if TfL overcharge?
You’ll need to
contact the operator of your other contactless card to organise a separate refund
. It may be easier for you to contact TfL, as they’ll be able to organise refunds to both cards. Plus, if you have a TfL online account, you can apply for a refund there.
