If you’re unable to sign into your account and see one of the below error messages, click <here> to contact Fan Support for assistance. If you’re not seeing one of these errors,
most likely, you just need to reset your password
. Please follow these steps: Visit the Sign In Page.
Why is Ticketmaster saying oops something went wrong?
This error is
caused by an interruption to the transaction process
. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Receiving this error means that your request did not make it to the ticketing system. Please resubmit your ticket request and try again.
Why is Ticketmaster timing out?
Why is there a time limit when I’m purchasing ticket?
We want to ensure that tickets are available to as many people as possible
, so we limit the amount of time a customer can hold tickets before completing their purchase.
How do I talk to a real person at Ticketmaster?
- Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click “See Details”
- Click “Contact Us” at the bottom right of the Event Details page and click Email Us.
Why does Ticketmaster think I am a bot?
Sorry, you’ve been temporarily blocked from buying tickets because you may have refreshed your browser too frequently. When that happens our system thinks it’s a bot,
an evil automated program trying to scoop up tickets
. And we automatically block bots.
Is Ticketmaster trustworthy?
Because safe and secure matters
We guarantee the seat you buy is the seat you get. Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with Ticketmaster,
tickets transferred or resold to you are 100% Verified and reissued to you, so they can’t be counterfeited
.
Why do I keep getting error code on Ticketmaster?
That’s because Ticketmaster error code 0001 will usually emerge
when there’s a discrepancy in the seating allocation
. This means it’ll crop up when you’re trying to order more tickets than are available in a certain sector or location.
What is Ticketmaster 401 error?
Ticketmaster Error 401 Not Allowed. In most user-documented cases, Error 401 Not Allowed will appear
due to a temporary cached file or cookies that were created by the TicketMaster system
. To fix it, all you need to do is to follow a set of instructions to clear your browser cache & cookies.
What is the best browser to use for TicketMaster?
- Apple Safari (download latest)
- Google Chrome (download latest)
- Microsoft Edge (download latest)
- Mozilla Firefox (download latest)
Can you be logged into TicketMaster on two devices?
Our website will only allow you to make one booking at a time
, so if you’re trying to purchase tickets from two different devices, browsers, or windows using the same MyTicketmaster account, any tickets you have in your cart will be released for sale to other customers and you risk losing them.
What is Oops something went wrong?
The in-app notification ‘Oops, something went wrong’ means that
you are experiencing internet issues
.
Does Ticketmaster have a time limit?
We have set a limit of
10 minutes per order
to avoid that the seats are locked in the cart for a long period of time.
How long does it take Ticketmaster to process order?
Orders can take
up to 2 days
to process. Please note that delivery times are based on which day the order is shipped rather than which day the order is placed.
How long does it take Ticketmaster to process tickets?
Get your tickets within
10-14 business days
. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they’ve been printed.
Does Ticketmaster have a live chat?
Find tickets for ‘live chat’ at Ticketmaster.com
.
Can I get a refund if a concert is rescheduled?
Refunds for rescheduled events are up to the artist, team, venue, or promoter
. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.
How do I get a refund on a non refundable concert ticket?
“If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened,
contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund
. They should give it to you, no questions asked,” Breyault said.
Why do websites think ima bot?
This problem
usually occurs when you use a proxy because you and multiple others will be generating lots of queries from the same IP which triggers Google’s anti-bot script
.
What is error code 0011 TicketMaster?
Underlying server issue
– Likely, the problem is caused by some underlying server issues with TicketMaster. In this case, all you can do is confirm the problem and wait on the platform developers to resolve the problem.
Why do websites think I’m a robot?
The characters or images you see are called a CAPTCHA; an acronym for Completely Automated Public Turing test to tell Computers and Humans Apart. They are
designed to help someone prove they are not an automated program searching through Google
.
How do I not get scammed on Ticketmaster?
If you want to know you’re guaranteed to get in to your next live event,
buy your verified and secure tickets straight from official sources like Ticketmaster, at Ticketmaster.com or our mobile app
. That is the only way you can be 100% sure the tickets you receive are real and will get you in.
How do you know if tickets are fake?
Look for printing or spelling errors
. Check the seating chart that you find online with the seat numbers on the tickets. Check for holograms or other theft detection that is on some tickets. If the ticket is printed on lightweight paper, or something is incorrect, like the time or date, your ticket is probably a fake.
Is am Ticketmaster the same as Ticketmaster?
No. Your Account Manager tickets and your Ticketmaster tickets are still in separate systems
. Your credentials are the same, but the accounts are separate. I want to transfer my tickets to a friend using Account Manager.
Why do I keep getting error code 0002 on Ticketmaster?
Ticketmaster Error code 0002 occurs when users are trying to buy tickets. This happens when
after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Add them to the cart. Unable to checkout tickets already present in the cart
.
