If you’re unable to sign into your account and see one of the below error messages, click <here> to contact Fan Support for assistance. If you’re not seeing one of these errors, most likely,
you just need to reset your password
.
Why is the Ticketmaster app not working?
Why Ticketmaster App is not Working Today?
May be the server is down, or it is in under maintenance
. Check Your Internet Connection.
Why can’t I checkout on Ticketmaster?
If you logged on with multiple devices or browsers, log out from all of them. Then
clear your browser’s history and cookies before logging on to 1 device to try again
. Try to use your carrier’s data network if you’re on a mobile device instead of a Wi-Fi connection.
Why is Ticketmaster timing out?
Why is there a time limit when I’m purchasing ticket?
We want to ensure that tickets are available to as many people as possible
, so we limit the amount of time a customer can hold tickets before completing their purchase.
How do I talk to a real person at Ticketmaster?
- Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click “See Details”
- Click “Contact Us” at the bottom right of the Event Details page and click Email Us.
What is the best browser to use for Ticketmaster?
- Apple Safari (download latest)
- Google Chrome (download latest)
- Microsoft Edge (download latest)
- Mozilla Firefox (download latest)
Why does Ticketmaster keep saying something went wrong?
This error is caused by
an interruption to the transaction process
. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Receiving this error means that your request did not make it to the ticketing system. Please resubmit your ticket request and try again.
Is Ticketmaster legit?
The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office
. These tickets will always be 100% authentic.
What is error code 0011 Ticketmaster?
Underlying server issue
– Likely, the problem is caused by some underlying server issues with TicketMaster. In this case, all you can do is confirm the problem and wait on the platform developers to resolve the problem.
Why does Ticketmaster think I am a bot?
Sorry, you’ve been temporarily blocked from buying tickets because you may have refreshed your browser too frequently. When that happens our system thinks it’s a bot,
an evil automated program trying to scoop up tickets
. And we automatically block bots.
Can you be logged into Ticketmaster on two devices?
Our website will only allow you to make one booking at a time
, so if you’re trying to purchase tickets from two different devices, browsers, or windows using the same MyTicketmaster account, any tickets you have in your cart will be released for sale to other customers and you risk losing them.
What does voided mean on Ticketmaster?
Tickets that are obtained from unauthorized sources, and not directly through our Site, may be lost, stolen, or counterfeit
, and, if so, are void.
Does Ticketmaster have a time limit?
We have set a limit of
10 minutes per order
to avoid that the seats are locked in the cart for a long period of time.
How long does it take Ticketmaster to process order?
Orders can take
up to 2 days
to process. Please note that delivery times are based on which day the order is shipped rather than which day the order is placed.
How long does it take Ticketmaster to process tickets?
Get your tickets within
10-14 business days
. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they’ve been printed.
Does Ticketmaster have a live chat?
Find tickets for ‘live chat’ at Ticketmaster.com
.
Can I get a refund if a concert is rescheduled?
Refunds for rescheduled events are up to the artist, team, venue, or promoter
. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.
How do I get a refund on a non refundable concert ticket?
“If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened,
contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund
. They should give it to you, no questions asked,” Breyault said.
Is Ticketmaster better on Chrome or Safari?
We recommend using
Google Chrome
. Our site has been known to have issues with Firefox and Safari.” / Twitter.
Does Ticketmaster work better on Chrome or Safari?
Use Multiple Browsers When Tickets Go On Sale
How do you know that those really are the best available seats? By using multiple web browsers (I recommend
Google Chrome because it’s the fastest
; but Firefox, Safari, and Internet Explorer work, as well), you’ll be able to maximize your options.
Is it better to use Ticketmaster app or website?
Ticketmaster actually prioritizes mobile sales since the scalping bots don’t work on mobile. That increases your chances of getting tickets on that initial click.
The mobile app is faster
. When you use the mobile app, you bypass entering the security code to check if you are human.
What is Oops something went wrong?
The in-app notification ‘Oops, something went wrong’ means that
you are experiencing internet issues
.
What does Error Code 0001 mean on Ticketmaster?
That’s because Ticketmaster error code 0001 will usually emerge when there’s a
discrepancy in the seating allocation
. This means it’ll crop up when you’re trying to order more tickets than are available in a certain sector or location.
What does Error Code 0007 mean on Ticketmaster?
The 0007 error code means that
the transaction process to book a seat is taking too long to complete
. This could be caused by cookies and cache. Although they are small, they do occupy space on your computer.
How do you know if tickets are fake?
Look for printing or spelling errors
. Check the seating chart that you find online with the seat numbers on the tickets. Check for holograms or other theft detection that is on some tickets. If the ticket is printed on lightweight paper, or something is incorrect, like the time or date, your ticket is probably a fake.
Is am Ticketmaster the same as Ticketmaster?
No. Your Account Manager tickets and your Ticketmaster tickets are still in separate systems
. Your credentials are the same, but the accounts are separate. I want to transfer my tickets to a friend using Account Manager.
Is Ticketmaster in USD or CAD?
Currency
All ticket prices for events that occur in the United States are stated in
U.S. Dollars
. All ticket prices for events that occur in Canada are stated in Canadian Dollars.
