| DRONE REPAIR LEVEL ADDITIONAL COST | LEVEL 1 $100/repair | LEVEL 2 $300/repair | LEVEL 3 $500/repair | LEVEL 4 QUOTE |
|---|
Does DJI replace broken drones?
Replacement Service and Accident Protection
For a small additional charge,
you can have your damaged product replaced if an accident occurs
. DJI Care Refresh (1 – Year Plan) includes up to 2 replacements in 1 year.
How long does it take DJI to repair?
How long does it take to repair my product? It takes approx.
5-7 business days
to repair your product after arriving at the DJI Service Center. You will receive an email notification after each step of the service process is complete.
How much does it cost to repair Mavic pro?
The price for repair service is standard across Mavic Pro models, at a flat rate of
$149 (not including parts)
. One of the most common types of repairs is a Mavic Pro gimbal replacement.
Can I buy DJI care after crash?
Is this normally covered by DJI Care Refresh?
No, you can't buy Care Refresh after you've crashed
. You can only buy it before the aircraft has been activated or within 48 hours after its been activated with proof that it is in good condition still.
How long does DJI care last?
DJI Care is valid for
one year
. If you buy DJI Care separately (i.e. after purchasing the aircraft), the period of validity begins from the date of purchase. If you buy DJI Care with a new aircraft, the period of validity begins two days after the aircraft is shipped.
Are drones easy to crash?
Lightweight, cheap hobby drones are prone to crashing
and generally sustain a lot of damage during a crash. On the other hand, heavier, more expensive hobby drones tend to be less prone to crashing because of smart flying features, and since they are designed better, they tend to sustain less damage.
Does DJI cover a lost drone?
DJI Care Refresh covers multiple scenarios, including drones lost during flight, water damage, collisions, and dropping
, and offers you additional services like an Express Option, free shipping, and Exclusive Service.
Does DJI come with warranty?
What is Covered. Under this Limited Warranty,
DJI warrants that each DJI product that you purchase will be free from material and workmanship defects under normal use in accordance with DJI's published product materials during the warranty period
.
How long does DJI take to replace drone?
How long does it take to repair my product? It takes approx.
5-7 business days
to repair your product after arriving at the DJI Service Center. You will receive an email notification after each step of the service process is complete.
How do I return a DJI drone for repair?
For returns or refunds, please
go to Orders page of DJI Store and start a request
.
How long does DJI drone replacement take?
For DJI Care Refresh Express, the replacement will be shipped back to you when we receive the package and registered it into the system. In general, it takes
24-48hrs
to send the unit back. Thanks for your patience.
How much does it cost to repair a Mavic 2 Pro?
How much does it cost to repair a Mavic 2 and Mavic Pro? Like the Mavic Air 2, the initial payment you would have to pay for having your Mavic 2 or Mavic Pro repaired is somewhere
close to $79
.
What to do when you crash your drone?
- Results in serious injury to any person,
- Causes any person to lose consciousness, or.
- Causes damage to property (other than your drone) exceeding $500.
How much is a Mavic pro gimbal?
| This item DJI Mavic Pro Gimbal Camera Assembly Authentic DJI Spare Part Gimbal Camera Assembly 4K for DJI Mavic Pro Drone Repair Part | Customer Rating 4.6 out of 5 stars (241) 4.5 out of 5 stars (176) | Price $299 00 $29800 | Sold By SSE Photo & Video SSE Photo & Video | Are batteries required? No No |
|---|
Does DJI refresh expire?
Validity Period
The validity period of the replacement service provided by DJI Care Refresh + is
12 months
and starts from the date when DJI Care Refresh (1-Year Plan) expires. The replacement service cannot be used in advance.
Can I buy a replacement drone?
If you already own one of these drones and the extended warranty, you're eligible for flyway replacements going forward
. The extended warranty also lets you replace your drone if you damage it, twice per year, for $50 each.
Will DJI repair water damage?
Unfortunately,
no, DJI Repair Service usually cannot fix water damage
because water damage tends to extensively damage drones beyond repair. As such, there is often nothing that DJI can do for your drone if it gets water damaged. Your only alternative now is to purchase a new drone.
How many times can you renew DJI care?
4x the Warranty with Free Repair Service
By purchasing DJI Care Refresh +, the warranty period is extended by at least 12 months or
up to four times
, and free repair services will be provided for defective products.
How much is DJI worth?
Real Time Net Worth
DJI, which reportedly has more than $2 billion in sales, raised money at an estimated valuation of
$15 billion
in 2018. DJI is best known for its Phantom Drones, which retail for around $1,000. Forbes estimates that Wang owns about 40% of the company.
How many times can you renew DJI Care Refresh?
Comprehensive Protection for DJI Products. DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. DJI Care Refresh (1 – Year Plan) includes
up to 2 replacements in 1 year
…
Can a drone fall?
No matter how we look at it, the idea of flying a drone is to not crash it. Accidents happen, tech fails,
drones do drop from the sky
. We're not sure what level of effort you'll consider putting into your drone safety, buy I hope the ideas above help you avoid disaster.
How often do drones fail?
How many times have you crashed your drone? Some other experts estimate that one-third of all drone owners will at some point crash their drones. For some people, for example, a crash can happen
once every 3 years or even 5 years
. Inexperienced pilots may crash their drones much more frequently than this.
Why would a drone fall?
When the drone's propellers rotate, they push a lot of air beneath them to initiate a lift. This air is known as the “downwash”. So if you descend the drone too fast, it will end up into its downwash. Since the downwash has less pressure, the drone will start falling too quickly, causing it to crash.
How do I recover my lost DJI drone?
Why do DJI drones fly away?
Lots of drone flyaways happen
when the drone automatically switches to ATTI mode when it cannot get a stable GPS reception
. This is fine if you're skilled enough to fly in ATTI mode. Otherwise, you're better off trying to reconnect to GPS satellites – hopefully, before your drone starts to fly off.
What happens when Mavic pro loses signal?
What will the drone do if the signal is lost? If you lose connection with the drone for a few seconds,
the drone will stop in place and hover
. If the signal is not restored within about 20 seconds, the drone will automatically go to the preset RTH altitude and head toward the RTH home point.
