- On the Hik-Connect login page, tap Forgot Password.
- Tap Reset by User Name/Email Address or Reset by Mobile Phone Number.
- Input the user name or the email address on the Verify Account page if you select Reset by User Name or Email Address. …
- Tap Next. …
- Input the verification code and tap Next.
What is the default password for HIK-connect?
| Brand User Name Password | GVI Admin 1234 | HIKVision admin 12345 | Honeywell administrator 1234 | IOImage admin admin |
|---|
Can’t login HIK-connect?
- Open Hik-Connect. Open the app and check either your phone number or email is in the username field.
- Click the blue text. Click the blue link on the right that says “forgot password”
- Choose your username type. …
- Verify. …
- Enter Code. …
- Create New Password.
How do I get my HIK-connect back online?
- Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP.
- Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8. 8.8 and press Apply.
- To check if this has worked browse to Network > Advanced > Platform Access.
Why is my HIK-Connect app not working?
The most common reasons for not being able to view CCTV video images remotely via the Hikvision iVMS-4500 app (on your phone or computer) are:
Public IP address has changed
. Network cable / internet cable un-plugged. System not set-up correctly.
How do I fix HIK-connect offline on my phone?
Is it connected to WiFi or 4g? If the above is all correct, and your Hik-Connect app is still showing the device as ‘offline’, please
refresh your app by dragging down with your finger the camera list view
. This will update the feed within your app.
Why is HIK-connect offline?
If the Register Status is still offline, you may need to
check the network
. a) Check the Hik-Connect Server accessible or not. i. Connect your PC to the same LAN of the device.
How do I connect my phone to HIK?
How do I update HIK-Connect app?
- Enter the the Device Information page in one of following ways. Option 1. …
- On the Device Information page, tap. and tap Device Version to enter the Device Version page.
- Tap Upgrade, and tap UPGRADE again in the pop-up window.
How do I find my HIK-Connect IP address?
How do I connect my Iphone to Hikvision?
The steps to access a Hikvision DVR from a mobile are very simple. Just install the iVMS-4500 App in the mobile phone, click the Hik-connect button to create an account and finally add the DVR by pointing the mobile camera to the DVR QR Code. This process is very simple and work for Hikvision remote view.
