The first thing you should do is a hard reset on your headset. To do this, hold down the Dolby button located on the back of the right ear cup. At the same time, hold down the Game button which is also located on the right ear cup for 15 seconds. The headset will power off and turn back on again.
How do I factory reset my Astro A50?
Why did my Astro A50 stop working?
The fix the solved this issue for most users was
resetting the Astro A50 completely
. If your headset is not turning on then you should also try resetting it. To do so, you’ll need to hold down the Dolby button along with the Game mode button on the right side of the headset.
Why are my Astros not working?
Make sure that your headset is either fully charged or simply plugged into your computer. If your headset still fails to produce audio, it is a high possibility that
a speaker (or both) are blown out
. A solution to this is replacing the blown out speakers with new functioning speakers.
How do I fix my Astro a50s not charging?
Many A50 users have reported that a hard reset enabled them to charge their headsets again. The process is incredibly easy once you know how. So, the first thing to do is make sure that the power button is on. Then, you will need to
press down and hold in both the Game button and the Dolby button simultaneously
.
Do Astros have a warranty?
ASTRO’s full warranty policy is available here.
Most of our products carry a two-year warranty (unless stated otherwise) on defective parts or faulty workmanship during the manufacturing process
.
How do I restart Astro?
- On your remote, please press HOME button.
- Select SETTINGS.
- Select INSTALLATION SETTINGS & enter pin (default: 0000).
- Select Restore Factory Setting.
- Select YES, continue, press OK to save the changes.
- Perform power reset: switch off the power supply for 10 seconds.
What do the lights mean on Astro A50?
LED Indicator on A50 Headset:
Solid Red, USB disconnected: Powered on
. Blinking Red + Audible Beep: Low Power, Charge Immediately. Solid Orange: Charging Lithium-Ion Battery. Blinking White: Pairing mode.
The Astro A50 is a headset filled with all kinds of different features, one of which is the Dolby button that is located directly on it. Once pressed, this button
allows users to enable the Dolby digital sound signals to their headset, changing stereo sound to surround sound
.
Why do my Astros sound muffled?
1.
Make sure all your cables are plugged in securely including the microphone and MixAmp
. 2. Try plugging your headset into a different audio source and see if the problem still exists.
How do I fix my Astro A50 audio cut out?
How do you unmute A50?
- From a Home screen, swipe up from the center of the display to access the apps screen. These instructions only apply to Standard mode and the default Home screen layout .
- Navigate: Settings. Accessibility. …
- Tap. Hearing enhancements. .
- Tap the. Mute all sounds switch.
Why is my A50 not charging?
The most common reasons for a device failing to charge are:
Faulty cable, charger, socket, or adapter
. Dirt or debris in the charging port. Third-party apps interrupting the charging.
How long does Astro A50 battery last?
How good is the battery life? Astro claims the A50 Wireless can last
over 15 hours on a single charge
, and while that’s very possible, we can’t actually tell for sure. The headset features a baked in battery saving “feature” that can’t turned off and puts the headset to sleep after not moving for around a half hour.
Why won’t My Astro A50s turn on?
First up, you will need to
make sure that the power button has been switched on
for this process to work. Then, all you need to do is hold down both the Game mode button and the Dolby button at the same time. For the reset to work, you will need to keep them both pressed in for at least 30 seconds. And that’s it.
How do I change the battery in my Astro A50?
Where is the serial number on Astro A50?
The serial number is located
on the bottom of the MixAmp Pro TR or A50’s Base Station
.
How do I change my Astro A50 headband?
How do you troubleshoot an Astro decoder?
Why do Astro decoders hang?
If issue remain after the battery replacement, this
might be due to a faulty Astro remote
. Try changing the channel manually directly from the box front panel (If any). If it’s working, you might need to replace your Astro remote.
How do I factory reset my Astro Box?
- Press “HOME” button on your remote control.
- Navigate to Settings and press “OK”.
- Navigate to Installation Settings and press “OK”.
- Enter your PIN to access this setting.
- Navigate to Restore Factory Settings and press “OK”.
How do I check the battery on my Astro A50?
Can you use A50 while charging?
Thankfully
the Astro can charge while in use
, but during that time it ceases to be a wireless headset. Also, the battery is embedded within the headset, and like all things lithium-ion, it will eventually burn out.
How long does A50 charge last?
They supply over 17 hours of battery life, which should be more than enough for most gaming sessions, though this can vary with real-world usage. They can also be used when charging, which is useful. They only take
about two hours to charge with the micro-USB cable, but more than four hours with the dock
.