Answer:
A “change agent”
is a consultant with a background in behavioral sciences who can be a catalyst in helping organizations deal with old problems in new ways.
Which of the following methods should be used to manage resistance to change that is based on insufficient incorrect or misleading information?
When resistance to change is based on insufficient, incorrect, or misleading information, managers should: …
Coercion
– the use of formal power and authority to force others to change.
Which of the following is not a recommended way to manage innovation and change quizlet?
Which of the following is not a recommended way to manage innovation and change?
Prevent failure at all cost
. Hubris or arrogance born of past success and denial of risk and peril moving forward are associated with radical innovation.
What are the three parts of a systems model of change quizlet?
The systems model of change consists of three parts:
inputs, target elements of change, and outputs
.
What type of innovation is a change in the way a product or service is conceived manufactured or disseminated?
A product innovation
is a change in the way a product or service is conceived, manufactured, or disseminated. Radical innovation is the creation of products, services, or technologies that replace existing ones.
What are the four target elements of change?
The target elements of change represent the components of an organization that may be changed. They include
organizational arrangements (policies, procedures), people (knowledge, skills), social factors (culture, leadership, communication), and methods (process, technology, workflow)
.
Is someone who is a catalyst in helping organizations to deal with old problems in new ways?
| Question Answer | Change Agent A person inside or outside the organization who can be a catalyst in helping deal with old problems in new ways | Incremental Innovations The creation of products, services or technologies that modify existing ones | Innovative Change Introduction of a practice that is new to the organization |
|---|
What are the types of resistance to change?
- a) Logical resistance: This kind of resistance basically arises from the time people genuinely take to adapt and adjust to changes. …
- b) Psychological resistance: Under this category, the resistance occurs purely due to mental and psychological factors.
How do you implement changes effectively?
- Clearly define the change and align it to business goals. …
- Determine impacts and those affected. …
- Develop a communication strategy. …
- Provide effective training. …
- Implement a support structure. …
- Measure the change process.
What causes resistance to change?
A few of the main reasons why employees resistance change is a
lack of trust and a lack of communication
. To avoid change resistance, provide proof that a new process, tool, or change will greatly benefit them. Educate your employees on how this new change will directly make their lives better.
What are the three parts of a system model of change?
The systems model of change consists of three parts:
inputs, target elements of change, and outputs
.
What are two factors that contribute to resistance to change?
- (1) Loss of status or job security in the organization. …
- (2) Poorly aligned (non-reinforcing) reward systems. …
- (3) Surprise and fear of the unknown. …
- (4) Peer pressure. …
- (5) Climate of mistrust. …
- (6) Organizational politics. …
- (7) Fear of failure.
Which example best describes the benefits of OD quizlet?
Which example best describes the benefits of OD? –
OD increases efficiency among employees in a firm. – OD helps employees from two similar organizations work better together in a strategic alliance.
How do you know if a company fosters an innovative culture?
How do you know if a company fosters an innovative culture and climate?
It allows for experimentation, failure, and risk taking
.
Why should you encourage Dionne to use groups to make decisions?
Evidence-based management includes making decisions based on what actually works versus what ought to work. … Why should you encourage Dionne to use groups to make decisions?
Because groups have a greater pool of knowledge
. Which of the following is not true about group decision-making?
Which of the following is an internal force for change?
Internal forces of change arise from inside the organization and relate to the internal functioning of the organization. They might include
low performance
, low satisfaction, conflict, or the introduction of a new mission, new leadership.
