Is EBay Seller Responsible For Damaged Package?

by | Last updated on January 24, 2024

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You are responsible for getting the item to your customer

, or refunding the buyer’s money. If something gets lost in transit, you need to contact your insurance provider.

What happens if you sell a broken item on eBay?

If the item you received arrived damaged,

doesn’t match the listing description

, or if it’s the wrong item, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns.

Can you sell damaged goods on eBay?

There’s often nothing wrong with selling reproduction, liquidation, damaged, or bulk untested goods on eBay, so long as you are transparent and

conscientious about

it when you list your items. Explain the item’s condition clearly.

Can you sell broken items?

There’s no doubt about it, eBay prefers sellers to make returns easy for buyers. With broken or defective items, however, it often is simpler to sell ‘as is’ with

no returns

. … Of course, sellers need to keep in mind that most items sold are still covered by eBay’s Money Back Guarantee.

What items are illegal to sell on eBay?

  • Alcohol.
  • Artifacts, grave-related items, and Native American arts and crafts.
  • Catalytic converters and test pipes.
  • Cell phone (wireless) service contracts.
  • Charity and fundraising.
  • Clothing, used.
  • Contracts.
  • Cosmetics.

Is buyer or seller responsible for damaged package?

Who is liable for shipping damage? From the simplest standpoint, the carrier has responsibility and liability when they take control of cargo from the seller. The

buyer takes responsibility when it signs off on the shipment after delivery

by essentially stating the cargo was in good condition when they received it.

Who is responsible for damage in transit?

Carriers fall into one of three types: common, contract, and private. Responsibility for loss or damage to items when shipped via common or contract carriers is

generally the carrier’s

; however, the amount of the carrier’s liability can be limited by the bill of lading.

How do I sell a broken item on eBay?

The most important thing here is to be clear, upfront and descriptive about the damage in the item listing. The title and description should both mention ‘for

parts or repair

‘ or ‘broken. ‘ The condition of the item should also read ‘for parts or repair.

Where can I sell broken monitors?

  • Decluttr.
  • SellCell.
  • ecoATM.
  • GreenBuyback.
  • GadgetScouter.
  • Ebay/Amazon.
  • Craigslist.
  • Local Facebook sale groups.

Can you sell damaged shoes on eBay?

There’s often nothing wrong with selling reproduction, liquidation, damaged, or bulk untested goods on eBay, so long as you are transparent and conscientious about it when you list your items. Explain the item’s condition clearly.

How do I get unbanned from eBay?

Typically, eBay suspends accounts for two reasons: payment issues and a rules & terms violation. For payment problems, you simply need to pay the outstanding balance and your account will be reinstated. For other issues, you need

to contact eBay

, explain the situation and see if they will reverse the suspension.

What is the best alternative to eBay?

  • Amazon.
  • Etsy.
  • Bonanza.
  • eBid.
  • eCrater.
  • Facebook Marketplace.
  • Newegg.
  • Ruby Lane.

What is the best things to sell on eBay?

  • Consumer electronics.
  • Health and Beauty.
  • Home and Garden.
  • Computers and Tablets.
  • Crafts.
  • Clothing, Shoes & Accessories.
  • Automotive.
  • Sporting goods.

Is the post office responsible for damaged packages?


The USPS® liability is restricted to lost

, damaged, and/or missing content claims for the following products: Insured Mail (includes any mail class purchased with Insurance, i.e. First-Class Mail® or Priority Mail®) … Priority Mail Express® (at any value)

Who is responsible for damaged eBay item?


You are responsible for getting the item to your customer

, or refunding the buyer’s money. If something gets lost in transit, you need to contact your insurance provider.

What happens if a buyer returned a damaged item?

In most cases, you’ll issue a full refund to the buyer, but if an item is returned used or damaged it may be appropriate to

issue a partial refund

to the buyer. Read the Seller protections policy to find out how to qualify to issue partial refunds.

Emily Lee
Author
Emily Lee
Emily Lee is a freelance writer and artist based in New York City. She’s an accomplished writer with a deep passion for the arts, and brings a unique perspective to the world of entertainment. Emily has written about art, entertainment, and pop culture.