bad service

How Do You Apologize To Customer Service?

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How Do You Apologize To Customer Service? Say you’re sorry. Admit you were in the wrong. Offer an explanation of what happened. Acknowledge the customer’s goals. Give a clear next step. Ask for forgiveness. Don’t take it personally. Provide customer feedback options. How do I apologize to customers examples? “Am I understanding your problem correctly?”

What Is Good Customer Service And Bad Customer Service?

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What Is Good Customer Service And Bad Customer Service? Good customer service is about understanding your customer’s feelings, desires, and needs in every situation. You may perceive a situation differently than the customer, but since you are serving him, you must default to his point of view. There is usually a very clear difference between