What Touch Point Means?

What Touch Point Means? /ˈtʌtʃ pɔɪnt/ (also touchpoint) ​a place or situation in which a business has contact with its customers. We need to provide a consistent experience for customers, not only online but at every touch point. What is the meaning of touch points? /ˈtʌtʃ pɔɪnt/ (also touchpoint) ​a place or situation in which