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What Are The 7 Steps To Map The Customer Journey?

January 24, 2024 by Timothy Chehowski

What Are The 7 Steps To Map The Customer Journey? Step 1: Set your targets. … Step 2: Create buyer personas. … Step 3: Identify motivations and pain points. … Step 4: Map out the buyer’s journey. … Step 5: Maximize your touchpoints. … Step 6: Find your Moments of Truth. … Step 7: Revise.

What Are The Stages Of Customer Journey?

January 24, 2024 by Timothy Chehowski

What Are The Stages Of Customer Journey? What are the 5 phases of the customer journey? There are Distinct phases in which your potential customer passes through and should be guided accordingly in order to be introduced to and “buy into” your product. The five phases are Awareness, Consideration, Purchase, Retention, and Advocacy. What are