customer emotion

Which Of The Following Statements Is True Regarding The Effects Of Moods And Emotions Ondecision Making?

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Which Of The Following Statements Is True Regarding The Effects Of Moods And Emotions Ondecision Making? Affect is the experiential state of feeling. In everyday language, terms like affect, emotion, and mood are often used interchangeably. Affect is the superordinate category; emotions and moods are states belonging to this category. What are affect emotions and

What Are The Major Components Of Customer Satisfaction?

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What Are The Major Components Of Customer Satisfaction? A perfect product or service. Delivered in a caring, friendly manner. On time (as defined by the customer) With the backing of an effective problem-resolution process. What are the 4 components of customer service? Respond in a timely manner. … Respond knowledgeably. … Communicate with customers where