What Should You Do If The Customer Asks A Question That You Cannot Answer?

What Should You Do If The Customer Asks A Question That You Cannot Answer? Be Honest. This does not mean you tell the customer “I don’t know”. … Don’t Make Stuff Up. NEVER! … Search For Answers. … Give the Customer An Estimated Wait Time. … Inform the Customer. … Close Gracefully. How would you

How Would You Define Personalised Service?

How Would You Define Personalised Service? Personalization is more than paying lip service to customer’s preferences; rather it is adding value to a customer’s choice. … Product design demands a business choose between selling a product customers “prefer” as inferred from their previous choices, or selling a product that adds value to the customer’s choice.

Which Of The Following Is A Customer Facing Process?

Which Of The Following Is A Customer Facing Process? Customer-facing processes include: order processing, customer service, sales processing, customer billing and order shipping. What is a customer facing process? A customer facing process is when a product or service that is obtained by a businesses outside customer. Some examples of this are marketing campaigns, customer