When A Customer Has A Legitimate Claim The Customer Can Expect A Positive Response From The Company?
When A Customer Has A Legitimate Claim The Customer Can Expect A Positive Response From The Company? Points: 1 / 1 When a customer has a legitimate claim, the customer can expect to receive a positive response from the company. Companies want to retain customers, so—if they’re smart—they’ll respond positively to direct claims and promptly