frontline management

What Is The Role And Responsibility Of Front Line Employees?

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What Is The Role And Responsibility Of Front Line Employees? The frontline role is usually the first port of call for the customer. Frontline employees are in the trenches, handling problems, overcoming obstacles and representing your brand. They’re everywhere, they can work face-to-face, on the phone, or via all sorts of mediums – email, instant

What Is The Role Of A Front Line Manager?

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What Is The Role Of A Front Line Manager? According to businessdictionary.com, frontline management is defined as “the first or second managers (line managers, office managers, supervisors) directly responsible for production of goods and services, and supervision of clerical staff and shop floor employees.” Others may describe frontline managers as those who … What makes