health consumers

Which Is The Primary Customer Of The Health Care Industry?

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Which Is The Primary Customer Of The Health Care Industry? Traditionally, the healthcare value chain sold products to physicians. Over the last decade the focus has been slowly changing. Today, the customer is the hospital or the GPO. Who are the customers in healthcare industry? Customers external to healthcare organizations include patients, patients’ families and

How Is Healthcare Consumerism Impacting Healthcare?

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How Is Healthcare Consumerism Impacting Healthcare? Healthcare consumerism is a movement to make the delivery of healthcare services more efficient and cost-effective. It transforms an employer’s health benefit plan, putting the economic purchasing power and decision-making in the hands of plan participants. How has healthcare consumerism affected patient choice for care? Healthcare consumerism entails a