How Do You Respond To An Upset Parent?
How Do You Respond To An Upset Parent? Listen and Agree. Allow them the opportunity to vent without interruption. … Categorize. … Empathize. … Take Responsibility and Apologize. … Let Them Know You’re Going to Fix It. … Follow Up. How do you respond to a difficult parent? No Surprises. … Meet Face-to-Face with Parents.