Which Of The Following Is An Example Of A Routine Business Message? Order confirmations, contracts, service letters and satisfaction surveys are all examples of routine messages. Which are the steps to write a routine message? Planning. There are four tasks to do when you are planning: analyze the situation, gather the information, select the right
When Making A Routine Request Using The Direct Approach You Should Begin With? In most cases, when making routine requests you should assume that the audience will not comply. When making a direct request, state what you want in the first sentence or two and then follow with an explanation. When making a routine request
What Should The Close Of A Routine Request Include? Close routine requests by asking for specific action (including a deadline, if appropriate) and expressing goodwill. A courteous close contains three important elements: (1) a specific request, (2) information about how you can be reached (if it isn’t obvious), and (3) an expression of appreciation or