What Is Professional Telephone Etiquette? Professional phone etiquette requires that you first confirm the person is available. If they are: You connect the call. Introduce the caller to the other staff member. Then politely say goodbye, and disconnect from the call. What is proper telephone etiquette? Answer the call within three rings. Immediately introduce yourself.
How Should A Business Answer The Phone Professionally? Answer by the third ring. It’s courteous to pick up the phone promptly to avoid making callers wait. … Offer a greeting. … Speak with a smile. … Be clear. … Avoid slang. … Be positive. … Ask before you put someone on hold. … Take messages
What Are The Rules Of Telephone Etiquette? DO – Smile when you talk to people. … DON’T – Be distracted. … DO – When you answer the phone, greet the caller warmly and advise who they are talking to. … DON’T – Shout or whisper. … DO – Speak clearly. … DON’T – Leave the