total downtime

Does Uptime Include Scheduled Maintenance?

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Does Uptime Include Scheduled Maintenance? Keep in mind – uptime guarantees do not include scheduled outages or maintenance. What is the standard for uptime? Uptime Guarantee “The industry standard for uptime is three nines (99.9%),” Gottfried continued, but he usually looks for services “that offer five nines of uptime (99.999%).” If a vendor can offer

How To Reduce Mean Time To Repair?

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How To Reduce Mean Time To Repair? Create a robust incident-management action plan. Define roles in your incident-management command structure. Train the entire team on different roles and functions. Monitor, monitor, monitor. Leverage AIOps capabilities to detect, diagnose, and resolve incidents faster. How can I improve my MTTR and MTBF? When looking to take on