touch points

What Touch Point Means?

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What Touch Point Means? /ˈtʌtʃ pɔɪnt/ (also touchpoint) ​a place or situation in which a business has contact with its customers. We need to provide a consistent experience for customers, not only online but at every touch point. What is the meaning of touch points? /ˈtʌtʃ pɔɪnt/ (also touchpoint) ​a place or situation in which

What Are Customer Touch Points?

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What Are Customer Touch Points? Customer touchpoints are your brand’s points of customer contact, from start to finish. … Touchpoint definition: A touchpoint is any time a potential customer or customer comes in contact with your brand–before, during, or after they purchase something from you. What are the five customer touch points? As consumers move