Occupational violence has been associated with
reduced productivity, increased turnover, absenteeism, counselling costs, decreased staff morale, and reduced quality of life
. Another consequence of the abuse is deteriorating quality of patient care.
What are the potential effects of workplace violence on the workplace and its employees?
In extreme cases of physical violence,
workers have been murdered while others may suffer bruises, cuts and broken bones
. These same physical attacks may lead to psychological effects including depression, anxiety, sleep disorders, mental illness, post traumatic stress disorder and overall stress.
What are five risks of workplace violence?
- Working with the public or volatile, unstable people.
- Conflicts with coworkers.
- Domestic or personal life issues that spill over into the workplace.
- Disgruntled former or current employees.
- Working alone or in isolated areas.
- Handling or guarding money and valuables or providing services or care.
What is considered workplace harassment?
Offensive
conduct may include, but is not limited to, offensive jokes, slurs, epithets or name calling, physical assaults or threats, intimidation, ridicule or mockery, insults or put-downs, offensive objects or pictures, and interference with work performance.
What lasting effects can workplace violence have for the employer?
Emotional problems resulting from violent incidents include
self doubt, depression, fear, post traumatic stress syndrome
, loss of sleep, irritability, disturbed relationships with family, friends and co-workers, decreased ability to function at work, and increased absenteeism.
What are the causes of workplace violence?
- A company merger.
- A job layoff or being fired.
- A demotion, disciplinary action, or other change in job duties.
- A major personal loss, such as divorce or death.
- A holiday season.
- Money problems.
What are the 4 types of workplace violence?
Types of Workplace Violence
Violence can be classified into four types:
Type I (criminal intent), Type II (customer/client/inmate)
, Type III (worker-on-worker) and Type IV (personal relationship/domestic violence) (University of Iowa Injury Prevention Research Center, 2001).
What is the most common workplace violence incident?
But actually, the most likely victims of
customer violence
are social service and healthcare workers. The threat of customer violence accounts for the majority of nonfatal workplace violence incidents. This type of threat also accounts for about 20% of all workplace homicides.
What happens if you are assaulted at work?
In New South Wales, a person who has suffered a personal injury arising out of, or in the course of, his or
her employment shall receive compensation from the worker’s employer
. The employer does not have to be at fault for the injury. Workers compensation injuries can include both physical and mental injuries.
How do you deal with workplace violence?
- Analyze your workplace. …
- Create a supportive environment. …
- Offer communication and empathy training. …
- Establish a clear workplace violence policy. …
- Commit to a non-violent workplace. …
- Train employees to recognize warning signs. …
- Create an action plan, share it with employees, and practice.
How can we prevent workplace violence?
- Complete background checks on new employees. …
- Create a policy that prevents harassment. …
- Create an effective line of communication. …
- Training and awareness are key factors in workplace violence prevention. …
- Establish a strict anti-violence policy.
What can you do to protect yourself from workplace violence OSHA?
- Exchange money with the public.
- Guard valuable property or possessions.
- Deliver passengers, goods, or services.
- Work alone or in small groups.
- Have late night or early morning work hours.
- Work in high-crime areas.
What are 3 types of harassment?
- Race, Religion, Sex, and National Origin. Title VII of the Civil Rights Act of 1964 prohibits harassment on the basis of race, religion, sex, and national origin.
- Age. …
- Disability. …
- Status as a Veteran. …
- Sexual Orientation and Marital Status. …
- Gender Identification. …
- Political Beliefs. …
- Criminal History.
How do you prove a hostile work environment?
- Pervasive, severe, and persistent.
- Disruptive to the victim’s work.
- Something the employer knew about and did not address adequately enough to make stop.
What are signs of a hostile work environment?
- Sexual / racial harassment. These are two things that always create a hostile environment for employees. …
- Discrimination of any kind. …
- Consistent aggressiveness. …
- Ridiculing or victimization. …
- Lots of complaints and threats for punishment. …
- That feeling you get.
What are the 4 types of violence?
This typology distinguishes four modes in which violence may be inflicted:
physical; sexual; and psychological attack; and deprivation
. It further divides the general definition of violence into three sub-types according to the victim-perpetrator relationship.