one of the main functions of the control desk is
ensuring smooth coordination between housekeeping and other departments such as maintenance, front office, food and beverages, security, sales and marketing and so on
. The location of control desk is normally adjacent to the Executive Housekeeper’s office.
What are the different function of housekeeping?
Basic Functions
The primary function of the housekeeping department is
keeping the venue clean and sanitary as part of customer service
. Maids and cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
What is DL in housekeeping?
Double Locked
(DL): An occupied room in which the deadbolt has been turn to prohibit entry from the corridor.
Who is a ehk in the hotel?
POSITION SUMMARY: Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies.
What do you mean by control desk?
Desk. The main Functions of the control desk is
ensuring Coordination between Housekeeping
.
and Other departments
such as Front office, maintenance, Room Service, Security, sales and. marketing and so on. It is generally located nearby to the office of Executive Housekeeper.
What are the qualities of housekeeping staff?
- Time management skills.
- Attention to detail.
- Communication skills.
- Interpersonal skills.
- Flexibility.
- Customer service.
- Housekeeping hard skills.
What is the role of control desk in housekeeping?
House Keeping Control Desk:
It is
the one point contact for all Housekeeping activities which also controls, co-ordinates and keeps a constant link among the various activities taking place at different locations by Housekeeping
staff. … Coordinates with the maintenance department regarding guest room maintenance issues.
What are the 3 major functions of housekeeping?
Housekeeping is an operational department in a hotel, which is responsible for
cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings
.
What are the three major functions of the housekeeping department?
- Meeting guest requests (room supplies, local information inquiries)
- Managing guest laundry.
- Maintaining linen stock control (rooms and other departments)
- Managing lost and found.
- Managing staff uniforms (issue, laundering, alterations)
- Controlling mini-bar.
- Providing butler services.
What are the 2 types of housekeeping?
The two types of housekeeping are
institutional and residential
. Institutional housekeepers work in places like hospitals and residential housekeepers work in office building and client homes.
What are the 7 room status?
The most commonly used room status codes are
occupied, vacant, dirty, clean, ready and out of order
.
What is the full form of RS in housekeeping?
R.S. (
Refused Service
) : Indicates that the guest refuse service. S.O. (Sleep-Out) : Refers to a guest room that is occupied but not slept in.
What is the meaning of OCC in housekeeping?
OCC –
Occupied
. VC – Vacant & Clean. VD – Vacant & Dirty. OR – Occupied & Ready. OC – Occupied & Clean.
What are the 5 major staff in housekeeping department?
- Executive Housekeeper/Director of Housekeeping:- …
- Deputy Housekeeper. …
- Assistant Housekeeper/Housekeeping Manager:- …
- Floor supervisor/Floor Housekeeper:- …
- Public Area Supervisor:- …
- Night Supervisor:- …
- Linen Room Supervisor/ Linen Keeper:- …
- Uniform Room Supervisor:-
Why housekeeping is very important?
Effective housekeeping can
help control or eliminate workplace hazards
. … Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly, maintaining halls and floors free of slip and trip hazards, and removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas.
How do you handle housekeeping staff?
- A place for everything.
- Good planning =less surprises. How does the housekeeping manager and staff keep track of VIP future arrivals? …
- Making a list. …
- Work efficiently and maximize productivity.
- Keep to a schedule.
