- Welcome guests in a warm and friendly manner.
- Ascertains their dining/lodging needs.
- Seats guests and manage the seating chart.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
What are the duties and responsibilities of a host?
A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats . They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
What is the role of a hotel hostess?
Generally, the hotel hostess is responsible for greeting guests as they arrive, checking guests into their rooms , selecting the best rooms for each guest, checking guests out upon their departure and for maintaining the hotel’s registry book. ... Hotel hostesses sometimes oversee other hotel staff.
What do you do as a hostess?
- Provide patrons with accurate wait times.
- Seat guests, provide them with menus and take drink orders.
- Answer guest questions.
- Assist with side work and opening/closing tasks.
- Observe tables and take note of occupied, dirty or clean tables.
- Clean and organize the front-of-house.
What are good skills for a hostess?
- Excellent customer service. ...
- Communication skills. ...
- Organizational skills. ...
- Listening skills. ...
- Ability to be a team player. ...
- Ability to multitask. ...
- Patience and composure. ...
- Computer skills.
Is a hostess job easy?
It’s popular with tourists and locals and has a lunch and dinner rush every day, rain or shine. The job is fairly straightforward . As a hostess, I seat customers and take phone calls, and as a waitress, I take orders and bring food to people.
Why should we hire you hostess?
Why should we hire you as a Air Hostess? State that you have excellent communication skills , which will allow you to work well with customers and other crew members. Say that you have strong multi-tasking skills, which will allow you to handle a wide variety of situations while in continuous contact with the public.
What should a hostess put on a resume?
- Customer Service.
- People Skills.
- Professionalism.
- High Energy.
- Multitask.
- Thoroughness.
- Planning.
- Basic Math.
What is the average pay for a hostess?
| Annual Salary Hourly Wage | Top Earners $31,000 $15 | 75th Percentile $27,000 $13 | Average $24,349 $12 | 25th Percentile $21,000 $10 |
|---|
What kind of questions do they ask in a hostess interview?
- What were your primary responsibilities at previous jobs?
- Why did you leave your last restaurant job?
- Are you fluent in any other languages besides English?
- Why do you want to work here?
- What do you enjoy about the hospitality industry?
Is hostess a good first job?
A hosting position is a fantastic introduction to the restaurant industry . A beginner hostess gets to learn a lot about the running of a restaurant and how the various industry jobs connect together.
What should a hostess wear?
Black pants , nice black shirt and black shoes but don’t look like a bum . Female hostess will have to wear all black clothing, no shorts or shear shirts. The skirt or dress should be no less than 2 inches above the knee. Look professional and presentable.
How do I get a hostess job with no experience?
- Learn about Sections and Rotations. ...
- Greet Customers as they Come and Go. ...
- Know your Menu and Bestsellers. ...
- Communicate well with Servers. ...
- Help in Other Tasks.
What is the most important part of being a hostess?
The thing about being a host or hostess is that you are greatly responsible for the first impression that customers get of your restaurant business. And the first impression is always the most important one in this business. That’s why confidence is so important.
Do hostesses make tips?
Since hosts and hostesses usually don’t get any tips , they get paid more per hour than waiters or waitresses do. ... If you’re really lucky, you’ll also get a share of the tips waiters and waitresses make – typically between three and five percent – and an employee discount on your meals.
What should I wear to a hostess interview?
If you’re interviewing for a position as a server, barista, hostess, bartender, or cashier, stick to an all-black look : a black button-up, wrinkle-free, black slacks or a pencil skirt for women, and a black dress shoe. If you’re interviewing for a managerial or supervisory role, try a polished business casual look.
