We offer a money-back guarantee for every U.S. shipment . You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay ® ) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
How late can my FedEx package arrive?
When does FedEx start and stop delivering? We generally makes deliveries from 8 AM to 8 PM , Monday-Friday; and on Saturday and Sunday for residential deliveries.
Do FedEx packages come late?
Whenever your company ship with FedEx express or ground, you have a guaranteed delivery date and time. If the package is delivered even one minute late, you are entitled to a full refund. To emphasize, FedEx will NOT notify you of the late package . FedEx will not voluntarily give money back.
Is FedEx estimated delivery time accurate?
They are only as accurate as the driver is . If you can't be around, you can always call FedEx and tell them to hold it for you at the distribution facility, then pick it up yourself after 5. That's what I did for my wife's iBook. It beat taking the day off to try and out-guess the delivery truck.
Can I sue FedEx for late delivery?
You could sue FedEx for breach of contract and negligence . ... Damages means the amount of monetary compensation you are seeking in your lawsuit. Your damages would be for the loss of the package.
Can you get compensation for late delivery?
When a courier company delays a shipment, you can always claim compensation from them . However, usually its amount will be lower than the loss really suffered. ... You should also pay attention to the extremely important limit “up to”: you are entitled to compensation amounting up to double the shipment fees.
Why does my FedEx delivery date keep changing?
When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered. Delivery commitment changes based on the type of delays and our effort to mitigate the delay .
Is FedEx ever on time?
FedEx Ground delivered 93.3% of April packages on time and 91.4% of May packages on time, according to ShipMatrix, a firm analyzing shipping data. In 2019, its on-time performance was at 98.5% and 94.6% for April and May, respectively.
How can I speed up FedEx delivery?
If you're the shipper and you want your package to arrive faster than the 2 day shipping time specified, sign in to your FedEx account or call 1.800. Go. FedEx 1.800. 463.3339 to change your shipping speed.
What happens if FedEx doesn't deliver at 8pm?
The only guarantee you'll get from the folks at FedEx with Standard Overnight is that your package or parcel will get where it's going before 8 PM the next day .
How do I file a late FedEx claim?
Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground ® Call Tag. Claims can be filed up to nine months from the delivery date.
Where do FedEx packages go if not delivered?
In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.
What is the latest time a package can be delivered?
Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
Can I sue for late delivery?
Yeah, you could sue in small claims court . It would be easier if you could call back and ask customer service to talk to a supervisor, explain what happened and ask for a refund. If you sue in small claims court, it's gonna be just $50 to file your...
How late can parcels be delivered?
According to information available directly from the United States Postal Service, the “standard” delivery window of time for mail carried by USPS officials is going to be 8 AM each morning to 5 PM each evening.
Can I see exactly where my FedEx package is?
Using the FedEx website, you will be able to find out when your shipment is initiated, picked up, in transit, or delivered. All you need to do is go to the FedEx tracking page, input up to 30 parcel tracking numbers and hit the “Track” button to see the exact location of your package.
