What Is A Back Of House Team Member?

by | Last updated on January 24, 2024

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As a BOH Team Member, you

will support the kitchen team, assemble food orders quickly and accurately

, and ensure each guest leaves with a smile.

What is a back of house team member Nandos?

The expeditor is the

link between our kitchen and the

customer. Expeditors ensure orders are prepared in a timely matter, meet Nando’s standards and reach the right customer. Expeditors also prepare and package take-out orders and are the final interaction with this important customer base.

What is a back of the house employee?

Often invisible to guests, the back of house team

keeps things running smoothly behind the scenes

. They have minimal guest contact, either working in offices separate from guest areas or in guestrooms when the guests are out. Back of house (boh) employees usually work during normal business hours.

What are BOH positions?

So, what does BOH mean? BOH stands for

Back of the House

and includes the kitchen, the line, manager’s offices and basically everything guests do not see.

Who works in the back of the house?


The kitchen manager

is responsible for all back of house operations. They hire employees, ensure the restaurant is up to code with food safety, and even jump in on the action when the kitchen is very busy. The executive chef works closely with the kitchen and general managers.

What are the back of house positions in a restaurant?

  • Dishwasher.
  • Line cook.
  • Expeditor.
  • Sous chef.
  • Head chef.
  • Kitchen manager.
  • BOH manager.
  • Maintenance.

Why are kitchens at the back of the house?

Most kitchens are placed in the rear of the house.

Access to a rear kitchen door allowed for faster disposal of waste and easy ventilation

; also, deliveries could be made directly to the kitchen to save labor.

What qualities would you bring to Nandos?

  • Restaurants will want people who can work well under pressure, have strong communication skills and are team players.
  • You will also want to state any restaurant or customer service experience you have.

What are Nandos workers called?

Nando’s Job Opportunities

The restaurant chain operates on the principles of pride, passion, courage, integrity, and family. Employees, called

Nandocas

by the restaurant chain, perform multiple roles with the company. … Nando’s encourages outgoing personalities and passions for good food.

What does a Nandoca do?

The Role of Nandoca is simple…

to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more

.

What is BOH prep?

BOH Meaning (

Back-of-House

)

The BOH includes the kitchen, offices, storage rooms and any other areas hidden from guests. … This includes not only the chef and sous chef, but prep cooks, line cooks, dishwashers, or any other person who works as part of the kitchen crew, and is not involved in front-of-house operations.

What does FOH stands for?

FOH means

Front of House

, which refers to the public parts of bars and restaurants that guests interact with. Think the dining room, bar, cocktail area, patio, private dining rooms, waiting area, and coat check. This is opposed to the meaning of BOH, which is Back of House.

Why Boh and FOH employees might argue?

1. Wage gaps — In most restaurants, the amount of wages a FOH makes is considerably more than their BOH counterparts. 2. BOH

thinking that their work is more important

, just because it’s more labor intensive and demanding.

Why back of the house is important?

Back of the House, also known as BOH

keeps things to run efficiently behind-the-scenes

. They have minimal guest contact and personnel that often invisible to guests, mostly found in the kitchen area, employee area, storage room, business offices, laundry room etc.

What does a back of house manager do?

The BOH manager will be

responsible for hiring, training, and managing staff

and must be knowledgeable of the respective standards for each. He/she will also be responsible for completing inventory of food and kitchen supplies, and reporting it to the business office.

Why back of the house employees are sometimes called the heart of the house?

Front of House and Back of House

In some places, the BOH is sometimes called the Heart of the House. Those, who have

direct customer contact may receive more adulation because of the highly visible nature of their roles

.

Sophia Kim
Author
Sophia Kim
Sophia Kim is a food writer with a passion for cooking and entertaining. She has worked in various restaurants and catering companies, and has written for several food publications. Sophia's expertise in cooking and entertaining will help you create memorable meals and events.