Patient Access Representatives serve an essential role at health-care facilities as the first point of contact when a patient calls or walks into the office . They are usually responsible for answering the phone, scheduling appointments, billing, and submitting insurance claims.
How much do patient Access reps make?
Salary Ranges for Patient Access Representatives
The salaries of Patient Access Representatives in the US range from $20,250 to $56,426 , with a median salary of $31,720 . The middle 50% of Patient Access Representatives makes between $31,720 and $32,492, with the top 83% making $56,426.
What does a patient access do?
A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility . They typically do not provide any form of medical care.
What does patient access mean to you?
At its most basic, “patient access” is defined quite literally. ... It refers to the availability of healthcare, the ability of consumers to access care and treatment . Patient access is an integral part of the Affordable Care Act (ACA).
What is patient access professional?
In a nutshell, patient access professionals are the face of health systems . In a very general sense, they provide upfront services to patients, providers and payers during the entire registration process. Think of them as the friendly face of the business side of healthcare!
Is patient access a good job?
This is an entry-level position that serves as a great starting point for anyone looking to build a career in the healthcare field. According to the National Bureau of Labor Statistics, demand for Customer Service Representatives, which includes Patient Access Representatives, is set to rise 10 percent through 2024.
Is patient access specialist a good job?
Employees report high job satisfaction in the role of patient access specialist and the opportunities for growth make it an appealing path to take. Involvement in the financial care of patients can be rewarding and is a vital part of the larger healthcare system.
What are the duties of a patient access representative?
A patient access representative is an administrative assistant who is responsible for overseeing the admittance and dismissal of patients and visitors from healthcare facilities. Their responsibilities include: Greeting patients and caregivers, assisting with checking in and checking out .
Do patient Access reps wear scrubs?
Do Patient Access reps wear scrubs? Some employers require you to wear a uniform , while others simply have dress code guidelines for you to follow. Your typical outfit while working as a patient access representative is a collared shirt, khaki pants or slacks, and either dress shoes or nice sneakers.
How much experience is generally required for a position as a patient access manager?
In general, candidates should have at least five years of experience under their belt before they are qualified for the job. In some cases, patient access managers must complete three years of supervised training. A bachelor’s degree is generally preferred but is not required by all hospitals.
Why is patient access so important?
Patient access is the first point of contact for patients and the first time staff can get key information right for revenue cycle management success . May 06, 2021 – Patient access is generally the first encounter a patient will have with a healthcare organization, making it central to the patient experience.
What skills do you need to be a patient access representative?
- Excellent verbal and written communication skills.
- Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Experience with electronic health records (EHRs)
- Strong customer service skills for dealing with patients.
- Discretion and the ability to handle confidential information.
What does a patient access manager do?
Patient access services managers are responsible for overseeing all functions of the patient access services staff to ensure patient safety and satisfaction as it relates to registration and admission , and to optimize the facility’s financial performance.
What does a patient access specialist wear?
Your typical outfit while working as a patient access representative is a collared shirt, khaki pants or slacks , and either dress shoes or nice sneakers. Avoid wearing jeans, cargo pants, sandals, and other clothing items that are too casual for a professional environment.
Why do you want to work as a patient access representative?
Patient access representatives assist patients with gaining access to medical healthcare facilities by preparing and processing information and paperwork required for admission, discharge, and billing . The most suitable candidate will demonstrate strong organizational skills and the ability to perform under pressure.
What does Chaa mean in healthcare?
Certification is the best way to enhance your skillset and stature within the Patient Access industry. Showcase your knowledge, problem-solving abilities, and dedication to Patient Access by becoming a Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM).
