At Southwest Airlines, it's always been about Heart. It's about
connecting People and championing communities
, because distance shouldn't keep us from being neighbors. Whether in the air or on the ground, we believe community is more than a place–it's at the Heart of what brings us together.
Is Southwest a strong culture company?
Romo: Our people and our culture are by far two of our key strengths at Southwest Airlines.
We have a very caring culture
. It's the culture this company was founded on with 195 employees in our first year, and one that we work extremely hard today to protect even at 58,000-plus strong.
What is the culture of Southwest?
Three of the major cultural traditions that impacted the region include the Paleo-Indian tradition, the
Southwestern Archaic tradition
, and the Post-Archaic cultures tradition. As various cultures developed over time, many of them shared similarities in family structure and religious beliefs.
How Southwest Airlines built its culture?
Kelleher's culture code started with “an audacious commitment” to put employees first, customers second, and shareholders third. As a storyteller, Kelleher understood that culture is not something that a committee brainstorms once and moves on. Instead,
cultures are built on stories that leaders share daily
.
How did Southwest Airlines manage to retain its culture?
About ten years ago, the leaders decided to formalize their workplace culture by identifying six values they wished to honor. They have created
a department of Culture Services
, whose mission is to retain focus on company values, the employees and “low cost,” which is one of the company's values.
What is unique about Southwest Airlines culture?
Southwest has its own definition of culture:
The development, improvement, and refinement of the originality, individuality, identity, and personality of a given people
. The unique, fun, loving culture of Southwest has been a core component of its success.
What is Southwest Airlines known for?
With 47 consecutive years of profitability through 2019, Southwest is one of the most honored airlines in the world, known for
a triple bottom line approach
that contributes to the carrier's performance and productivity, the importance of its People and the communities they serve, and an overall commitment to …
Do all Southwest employees fly free?
Employees have free unlimited travel privileges for themselves and eligible dependents on Southwest Airlines
. … And, with pass agreements with other airlines and discounts with rental car companies, hotels, theme parks, and more, Employees can choose their own adventure.
What is Southwest Airlines Golden Rule?
When Southwest Airlines first began 39 years ago, The Golden Rule,
“Treat others as you would like to be treated
,” was at the forefront of our Culture and business strategy. And today, although much has changed in how we operate, our LUV for our Customers is as strong as ever.
What makes Southwest Airlines so successful?
Southwest Airlines' business model is based on
extremely efficient operations, low-cost pricing, and innovative logistics solutions
. Furthermore, their strategy also includes a deep focus on customer experience and looking ahead. Finally, none of this would be possible without a motivated team of employees.
Is Southwest Airlines a good company to work for?
Here's What It's Like to Work for Southwest, One of Glassdoor's Best Places to Work for 10 Years in a Row. … This year marks the 10th consecutive year in a row that Southwest Airlines has
ranked as one of Glassdoor's Best Places to Work
, based off of reviews and satisfaction from company employees themselves.
What are Southwest Airlines core values?
Southwest Airlines publishes their core values. They are:
Warrior Spirit (Work Hard; Desire to the best; Be courageous; Display a sense of urgency; Persevere; Innovate)
Why do Southwest Airlines employees always seem so happy?
As Gary Kelly, Southwest's CEO said: “Our people-first approach, which has guided our company since it was founded, means when our company does well, our people do really, really well. …
Our people work incredibly hard and deserve
to share in Southwest's success.”
What things is Southwest doing to enhance the culture and develop positive employee attitudes?
Three vital elements of our Culture are
appreciation, recognition, and celebration
. In order to promote and foster a fun and healthy work environment, we work to appreciate every Employee through Local and Companywide Culture Committees.
Does Southwest Airlines emphasize friendliness?
Our Mission
The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with
a sense of warmth, friendliness
, individual pride, and Company Spirit.
How does Southwest Airlines develop its leaders?
We develop the next generation of excellent Southwest® Frontline and Operational Leaders
through hands-on experience, training, and mentoring
. During the program, on-the-job training is offered in three, six-month rotations throughout the Southwest system.
