The best way to judge the success of your messages is
feedback from your receiver
. This feedback will tell you how to modify your efforts to improve your communication.
What do communication experts regard as the greatest failing of business writers?
Many communication experts regard
poor organization
as the greatest failing of business writers. Poor organization is regarded by many experts as the greatest failing of business writers.
Which of the following is the best advice to follow when you proofread a document?
Which of the following is the best advice to follow when you proofread a routine document?
Proofread the document using a printed copy
. Rely solely on a spell-checker to catch any errors. If proofreading on screen, display the entire document at once.
What is the best advice for proofreading a complex document?
Which of the following is the best advice for proofreading long, complex documents?
Expect to find mistakes
. respecting the feelings of the audience. analyze the audience and anticipate its reaction to the message.
Which communication channel would be most appropriate?
1.
Face-to-face communication
. The richest communication channel around, face-to-face meetings are often hailed as the most effective way for teams to interact. This is because it reduces any misconstrued messages by allowing for body language, facial expressions, and other nonverbal communication.
Which type of tone is best for business messages?
Business messages are most effective when they convey an
informal, conversational tone
instead of a formal, pretentious tone.
Why should you avoid using unnecessary jargon when writing workplace documents?
Avoid jargon.
The average readers probably will not understand this message without looking up the definition of vitriolic. They might guess at the meaning to avoid looking it up, or falsely
believe
they know the meaning. Regardless, the unclear communication will impact the reader’s time and may have damaging effects.
What is an advantage of concise business messages?
Concise messages are
easier to read and comprehend than wordy messages
. Routine documents and complex documents are proofread using the same method.
What is the most accurate statement about proofreading and document errors?
What is the least accurate statement about proofreading and document errors? You should
proofread
your document continuously while it is being written.
What is the most effective organizational pattern to use if an audience will be uninterested unwilling displeased or hostile?
When you expect the audience to be uninterested, unwilling, displeased, or hostile,
the direct organizational strategy
is more appropriate.
What does it mean to proofread another student’s work?
Proofreading is the
process of reviewing the final draft of a piece of writing
to ensure consistency and accuracy in grammar, spelling, punctuation, and formatting.
Which of the following sentences avoids clichés trite phrases and buzzwords?
Answer: The sentence that avoids clichés, trite phrases, and buzzwords is
Our committee will analyze the proposals on Monday
.
How many typefaces should you use in a business document?
Keeping it simple. As we discussed in our lesson on how to format a business document, your writing is most effective when the formatting is simple. One way to keep it simple is to only use
one or two fonts per document
. This will help make it look more cohesive and professional.
What are the 7 channels of communication?
- In-person. In-person, verbal conversations are some of the most common and effective communication channels in a business. …
- Documents. …
- Emails. …
- Software. …
- Video-conference. …
- Phone calls. …
- Social media.
What are the 4 channels of communication?
There are four main types of communication we use on a daily basis:
verbal, nonverbal, written and visual
.
What are the 5 channels of communication?
With the sophistication of common verbal language, the communication focus has shifted to primarily gathering information from a single channel – words, whereas a message in its fullest form is often generated from up to 5 channels;
face, body, voice, verbal content and verbal style
.
