More useful is the Platinum Rule: “
Treat others the way they would like to be treated
.” If people don’t want to be asked “Where are you from?”, then don’t ask them. Even if you don’t mind being asked yourself.
What does the platinum rule mean?
So the Platinum Rule states, “
Treat others the way THEY want to be treated
”. Although it sounds like common sense, it’s not as common as you might think. This rule means that you recognize that service is not about what you want to give; it’s about what others want to receive.
What is the platinum rule vs Golden Rule?
According to the golden rule (GR)
you ought to treat others as you want to be treated by them
; and according to the platinum rule (PR), you ought to treat others as they want to be treated by you.
Who coined platinum rule?
“Do unto others as they would like done unto them.” ~The Platinum Rule. Coined by
Dr. Tony Alessandra
in his book, The Platinum Rule, the Platinum Rule is a different approach than the Golden Rule, which tells us to treat others the way we want to be treated.
How do you practice the platinum rule?
Practice the Platinum Rule, Not the Golden Rule
It says: “
Treat others the way you want to be treated
.” That’s well and good if the other is your clone. But since everyone is different – with different experiences, perspectives, belief systems, motivations, values – the Golden Rule is problematic.
What is the diamond rule?
In the “diamond rule”,
you treat others as they wish YOU to treat them
. The “you” in this case is the individual “you”. Who you are and what you bring to the conversation. In contrast, the platinum rule would have us all treat the person we’re interacting with the same way that everyone else does.
Why is the Platinum Rule important?
When you follow the Platinum Rule, you
show respect, thoughtfulness, and empathy toward others
. To say it another way, you’re putting others ahead of yourself, which signals that you’re a kind, caring and considerate human being. By contrast, the Golden Rule is doing to others what you would have them do to you.
Why is the platinum rule important to customer service?
The Platinum Rule helps
you be more empathetic, basing your interactions with a customer on their perspective
, rather than yours. In essence, it’s just one more way we can make sure we are giving exceptional customer service!
What is a platinum relationship?
The Platinum Rule states:
Do Unto Others As They Want You To Do Unto Them
. Every person has a unique way to see the world, and we would fair better in relationship if we learn what our partner wants or needs.
What is the platinum rule in the workplace?
The Platinum Rule is a variation of The Golden Rule that calls for a more thoughtful approach when dealing with others. It asks that
you “Do unto others as they would want to be done to them.
“
How the platinum rule trumps the golden rule every time?
The Golden Rule states that
you should treat others the way that you would want to be treated
, while the Platinum Rule shifts the focus a bit and says that you should treat others the way that they want to be treated. I’m positive the Platinum Rule was created by a customer experience professional!
What is the platinum rule of probability?
Think about it: “Do unto others as you would have them do unto you.” The Golden Rule implies the basic assumption that other people would like to be treated the way that you would like to be treated. The alternative to the Golden Rule is the Platinum Rule:
“Treat others the way they want to be treated.
” Ah hah!
What is the titanium rule?
Raines and Ewing suggest the “Titanium Rule,” which means
“do unto others according to their druthers”
(as they would like you to do). We learn what people’s druthers are by observing them, asking questions, watching mannerisms, noticing how they are dressed, reading their cues, noticing preferences they have etc.
What is the platinum rule in sales?
The Platinum Rule says
we should do unto others the way they want us to do unto them
. In other words, you have to treat people the way they want to be treated, not the way you want to be treated.
What is the silver rule of behavior?
The silver rule is a variation and somewhat an inversion of the golden rule. The silver rule states “
Do not do unto others as you would not have them do unto you
.” The silver rule has its own deficiencies, as it only requires an individual not harm others, and does not ask that person to engage in positive behavior.
What are the 3 rules of accounting?
- Debit the receiver, credit the giver.
- Debit what comes in, credit what goes out.
- Debit all expenses and losses and credit all incomes and gains.
