What Is Walmart’s Customer Service?

by | Last updated on January 24, 2024

, , , ,

Contact our Customer Service team at 1-800-925-6278 (1-800-WALMART) to provide a comment or ask a question about your local store or our corporate headquarters. View additional contact information here.

What is Walmart's policy?

Customers can return most products to Walmart without a receipt within 90 days of purchase. Customers will need to provide a valid ID, and sometimes the original packaging, to get a refund without a receipt. For purchases under $25, Walmart will provide a cash refund and store credit for purchases above $25.

What is Walmart customer service policy?

Customer service policy: All shoppers can review your customer service policy. It should include your customer service email address and phone number , plus hours of operation. Like your company description, you have a 4,000-character or 500-word limit and cannot include URLs.

Can I return 3rd party items to Walmart?

Walmart.com shoppers browsing and buying products from third-party sellers will now be able to see the return policy of each item, print shipping labels from their Walmart.com accounts, and contact Walmart's customer service. ...

What percentage does Walmart take?

Account Per-item fee Referral fee Amazon Individual $0.99 per item sold 6%-45% of selling price Amazon Professional None 6%-45% of selling price Walmart None 6%- 20% of selling price

Can I call Walmart and ask about my application?

For assistance with submitting an application contact our candidate help line at 800-955-7267 , open M-F 7am-4pm CST.

How late can you do returns at Walmart?

Walmart store return hours are usually 7 am to 11 pm at most Walmart stores. That means you can make a return to Walmart as early or as late as your local Walmart location is open. Walmart also allows inter-store returns unless an item is made and sold for a specific store.

What items Cannot be returned to Walmart?

What Items Cannot Be Returned To Walmart In 2021? Walmart does not accept returns on gift cards, cell phone cards , medications, ammunition, firearms, pepper spray, opened DVDs/CDs/video games, tobacco, alcohol, perishable items, sanitary products, and gas-powered items like go-karts and dirt bikes.

What items Cannot be returned to Walmart 2021?

  • Food.
  • Paper goods.
  • Home cleaning supplies.
  • Laundry soap.
  • Pharmacy.
  • Health & beauty.
  • Apparel items.

How long do I have to return a TV to Walmart?

Yes, Walmart customers can return televisions to Walmart without the box or any original packaging as long as the customer has a receipt and is within 30-days of purchase . Additionally, the TV must be in its original condition with no marks, damage, and all accessories provided for a full refund or exchange.

How do I get a refund from Walmart as a seller?

From Seller Center, click “Settings” and then click “Returns .” manually process every refund. If you don't issue the refund within 48 hours, it'll auto-process for the amount communicated to the customer.

How do Walmart returns work?

Walmart's return policy

You can return items in-store, for free by mail , or via a scheduled pickup from your home. Please provide your in-store receipt or Walmart.com order number and we will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.

How many times can you return at Walmart without a receipt?

Walmart's no receipt policy*applies to items returned in a store only and there's a cap. You can make up to three returns without a receipt, within a 45 day period.

Why is Walmart charging me a merchandising fee?

Why Is Walmart Charging Me A Merchandising Fee For Online Orders? Walmart will apply a merchandising fee on items that need to be transported via air, ship, and international mail . Merchandising costs are issued by U.S Customs and Border Control covering the labor of delivery.

Is Amazon better than Walmart?

Amazon ranks in the top five in the American Customer Satisfaction Index, although its score dropped 4 points from 2019 to 2020. Walmart has an ACSI score of 73, below the internet retail average of 78. Amazon is known for its culture of customer-obsession.

How long does it take to get approved to sell on Walmart?

How long does Walmart take for the approval process? Once you send in your application you have to wait for their team to review it and approve and only then will you hear back from Walmart. This could take anywhere between 2 to 4 weeks .

Ahmed Ali
Author
Ahmed Ali
Ahmed Ali is a financial analyst with over 15 years of experience in the finance industry. He has worked for major banks and investment firms, and has a wealth of knowledge on investing, real estate, and tax planning. Ahmed is also an advocate for financial literacy and education.