What Qualities Should A Good Mystery Shopper Have?

by | Last updated on January 24, 2024

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  • excellent communication skills.
  • an eye for fashion and styling if that is an area you wish to work in.
  • a positive outlook.
  • an enthusiastic, confident and friendly manner.
  • the stamina to spend a long time standing and walking around.
  • a smart appearance.
  • excellent written skills.

What skills do you need to be a mystery shopper?

  • Very good writing skills.
  • The ability to follow instructions accurately.
  • Reliability (eg, you keep your commitments and complete assignments by the deadline)
  • A good memory and attention to detail.
  • Your own car or transport.

What should I write in a mystery shopper application?

Keep your writing sample objective . Tell what happened, but do so without the drama. Don’t say something such as, “This was the worst customer service I have ever seen!!!!” Tell the story of what happened during a recent customer experience.

Why would you want to be a mystery shopper?

Better customer service, higher quality products, and improved customer experiences are beneficial to everybody that spends money in America. Mystery Shopping helps you become a part of this beneficial process because companies look to mystery shoppers to improve these areas.

What does a mystery shopper look for?

Mystery shopping is flexible paid work which involves anonymously visiting businesses to check that specific standards are being met (eg. cleanliness and good customer service). Mystery shoppers are assigned tasks after joining one of many consumer research panels.

What is a mystery shopper job description?

A mystery shopper is a paid consumer who is hired to shop in stores and collect data . Think of mystery shoppers as “undercover customers” sent in to observe, interact, and report on other customers and store employees. Mystery shoppers are typically employed by a third-party rather than the store or company itself.

How do I write a secret shopper report?

  1. Stay on topic. The client only cares about the job that they are paying you to do. ...
  2. Get the names of staff and products right. ...
  3. Show don’t tell. ...
  4. Stick to the clients requirements. ...
  5. No unimportant details. ...
  6. Write in complete and clear sentences. ...
  7. Proofread. ...
  8. Edit.

How do you get a job as a secret shopper?

  1. Sign up with MSP Canada and register with our mystery shopping companies.
  2. Get mystery shopping job assignments sent to your email inbox.
  3. Accept the assignments you’re interested in then visit the locations you’ve chosen.
  4. Submit your shopper report after your visit & get paid for your evaluation.

Are secret shopper jobs legit?

Unfortunately, because of all the scams out there, many people believe that all mystery shopping opportunities are scams. However, this just isn’t true. There are scams in this area, but there are legitimate mystery shopping jobs as well ! ... Mystery shoppers are sometimes called secret shoppers or shadow shoppers.

Do secret shoppers make good money?

Mystery shopping money will NOT make you rich .

It’s just a nice little side hustle, where you can get things you want for free! ... They are one of the best legit mystery shopper companies and companies hiring secret shoppers.

Can anyone be a mystery shopper?

It varies by company, but you typically need to be 18 or older to be hired by a mystery shopping company. For assignments around liquor or alcohol, you’ll need to be at least 21 years old. Some gigs also have ranges.

How do you become a successful mystery shopper?

  1. Honesty. Honesty is paramount for mystery shoppers. ...
  2. Friendliness. Mystery shoppers should be friendly individuals. ...
  3. Writing skills. Writing reports is something that every mystery shopper has to do. ...
  4. Eye for detail. ...
  5. Good memory.

What questions do mystery shoppers ask?

  • When you entered the store, did an associate acknowledge you within 30 seconds?
  • Approximately how many other customers were in the store while you were shopping?
  • When you were greeted, what was said?
  • Did the associate/team member smile?

How can you tell if someone is a secret shopper?

  1. They’re taking photos. ...
  2. Keeping a list. ...
  3. Asks too many questions. ...
  4. Reluctant or slow to answer questions. ...
  5. Asks about your competitors. ...
  6. They check out the bathroom. ...
  7. They track the time.

Do secret shoppers work on weekends?

After working Monday through Friday, it may seem like a major commitment to go back out for some secret shopping on Saturdays and Sunday. But it can be worth it. The weekends are generally when stores are at their busiest , meaning it is the ideal time to see if customer service and support are up to snuff.

What companies use mystery shoppers?

  • Market Force.
  • Red Wig Wam.
  • Serve Legal.
  • Assosia.
  • International Service Check.
  • Tern.
  • GWB Mystery Shopping.
  • Grassroots.
Charlene Dyck
Author
Charlene Dyck
Charlene is a software developer and technology expert with a degree in computer science. She has worked for major tech companies and has a keen understanding of how computers and electronics work. Sarah is also an advocate for digital privacy and security.