You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to
an Apple Repair Center
. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts.
What should I do to my iPhone before sending it for repair?
- Back up your iOS device. To protect your data, erase your iOS device.
- Remove your iOS device from your Apple ID device list.
- Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
How long do Apple repairs take UK?
The Apple Store and many of our Apple Authorised Service Providers offer
same-day service
for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.
Can you mail a phone to Apple for repair?
Send your product to Apple
Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Center
— all on your schedule and without an appointment. This service is available for most Apple products.
Can I exchange my broken iPhone for a new one?
Contact us to request Express Replacement Service
. We’ll place a temporary authorization on your credit card until we receive and assess your original iPhone. If your device has accidental damage, you’ll need to pay the “All Other Damage” service fee below, which is listed in the AppleCare+ for iPhone Terms.
When Apple sends a replacement product is it new?
Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it’s a warranty replacement, the model number will be N instead of M. However,
since it’s done through Apple, it will be “like new”
.
Do you pay before or after Apple repair?
2. Unless your product is repaired under warranty or extended service contract without charge,
you will pay Apple the amount shown on the reverse side
. Your payment is due when the product is returned to you.
Should I wipe my iPhone before repair?
The short answer is “
no, you shouldn’t erase your iPhone before screen repair
.” However, the complete answer would be “yet, you should save your data before handing your device to the repair shop.” And here is why Mr. Fix cell phone repair services always insist on our customers doing so.
How long is Apple warranty UK?
Apple
One (1) Year
Limited Warranty – (UK and Ireland) The Apple One-Year Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods.
How long does it take for Apple to send a replacement iPhone?
All replies. Ordinarily, you can get a replacement at an Apple Store the same day you take yours in for evaluation. If you use the Apple Express service where they ship you a replacement and you ship your malfunctioning unit back, the turn around time in the USA is usually
no more than 3-5 days
.
How long does a mail in Apple repair take?
Takes usually
less than 5 business days
from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for.
Is Replacing iPhone battery worth it?
Getting your iPhone battery replaced when it starts to slow down should be a no-brainer. In fact,
the benefits far outweigh the costs
. For starters, you’ll want to see if you are still under warranty with Apple. If you’re covered, having your battery replaced will be free of charge.
How do I send my iPhone back?
Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Then send your item back to Apple by scheduling a pickup with the shipping carrier or dropping off the package at any of the carrier’s locations.
How do I ship an Apple product for repair?
Ship your Mac to Apple
Find the name of the courier on the return shipping label and visit the courier’s website or call the courier to schedule a pickup or find a drop-off location
. Do not use a drop box. Get a receipt from the courier. Check the status of your service request.
How do you send a iPhone?
- Tap. at the top of the screen to start a new message, or tap an existing message.
- Enter the phone number, contact name, or Apple ID of each recipient. Or, tap. , then choose contacts. …
- Tap the text field, type your message, then tap. to send. An alert.
Does Apple send a box for trade in?
All replies.
Apple sends a box for the return
. Only the iPhone is returned. No cables, chargers, nor original packaging is included in the return.
Can I still trade my phone in if its cracked?
If your phone has physical damage, like a cracked screen or missing buttons,
you can’t turn it in
.
What is the difference between refurbished and replacement iPhone?
Refurbished devices bought from Apple have a standard one year warranty and are eligible for extended warranty. A replacement unit is just that – a service unit used to replace a device
.
Will Apple send me a new phone?
If you take it to the Apple store, they will replace the back on it for $29 in the US
. So, you can either get a refurb, or if you want to keep your current device, take it to Apple for a repair.
What does Replacement iPhone mean?
It means that
it is a refurbished device ( most of the time) and it look brand new
, If the iPhone you turn in to Apple is sim locked to a provider the replacement device will also be locked.
How long does it take Apple to repair warranty?
Apple warrants for a period of
ninety (90) days
from the date of service (1) that service will be performed in a competent and workmanlike manner and (2) that all parts used to service your product will be free from defects in materials and workmanship, unless otherwise specified by Apple.
Do Apple repairs come with warranty?
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer
. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
What is Apple support number?
There are several ways to contact Apple Support via phone or computer. Apple’s main customer support phone number is
1-800-275-2273
in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.
How do I prepare my phone for repair?
- Create a Full Back Up.
- Remove Your SIM Card.
- Remove Security Locks.
- Remove External Storage.
- Note Down Your IMEI.
- Perform a Factory Reset.
- Remove Google Account & Disable Factory Reset Protection.
- Go to The Reputed Technician.
How do I secure my phone before repair?
For Android users:
Go to Settings -> Security & lock screen -> Lock screen and then remove the PIN, pattern lock or any other stumbling block that you have added
. For iPhone users: You need to turn off the Passcode. Go to Settings -> Touch ID & Passcode. On devices without Touch ID, go to Settings -> Passcode.
How do I remove a service from my iPhone?
Go into Settings > iCloud and tap on your name. Once you’ve signed in, you will see devices as an option. Here you will see all the Apple devices you’ve signed into (if you have more than one activated). If you want to disconnect a phone from your account, tap on it and tap on remove from account.
