Where To Send Maui Jims For Repair?

by | Last updated on January 24, 2024

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Maui Jim Support Team


Maui Jim will repair or replace, at our option, any pair of Maui Jim found to be defective

—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.

How do I contact Maui Jim customer service?

  1. General Questions 888-666-5905.
  2. Repairs 888-666-5602.
  3. One Aloha Lane Peoria, IL 61615.

Do Maui Jims have a warranty?

Warranty.

Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller

. This warranty is void if original lenses or frames are altered.

How long does it take to get Maui Jim sunglasses repaired?

When sent to us directly for service, the typical turnaround time for repair services is

5-7 business days

once they have arrived at our facility, and the standard return shipping typically takes 7 business days or less. You do have the option to pay for expedited shipping to back to you.

How long is the Maui Jim warranty?

Maui Jim Warranty

Maui Jim sunglasses are warranted to the original purchaser for

two full years

from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller.

Who bought Maui Jim?

Kering Eyewear has signed an agreement to acquire Maui Jim, Inc. Founded in 1987, Maui Jim is the world's largest independently owned high-end eyewear brand with a leading position in North America.

How do I return my Maui Jim sunglasses?

You may return your merchandise purchased

from the Maui Jim website

for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.

Is Maui Jim a luxury brand?

Maui Jim

Today, these shades are beloved in the world of high fashion, and you can find both sporty and trendy sunglasses to suit every taste. They also offer the option of prescription or non-prescription lenses.

Maui Jim successfully competes with other luxury brands due to the durable quality of its sunglasses

.

How do you replace Maui Jim lenses?

Does warranty cover scratched lenses?

Patients sometimes come into my office with scratched or scuffed lenses on their prescription eyeglasses or sunglasses.

In many cases, the lenses are coated with a scratch-resistant finish and are covered by a one-year warranty

. If the lenses are less than a year old, I can replace them at no cost to the patient.

Are Maui Jims worth it?

The UV protection is the same whether polarized, or non-polarized. Ray-Ban and Maui Jim lenses both provide UV protection, and that is what counts.

If you are looking for polarized, Maui Jim is your go-to

. It's one of the few sunglass brands where the entire line is polarized.

Which is better Maui Jim or Costa Del Mar?

Quality/performance wise, it's probably a push (although I personally think

MJ is slightly better

). The costa glass lenses are good, but MJ has a little better polycarb (lighter than glass) lenses than Costa. But as far as customer service and warranty, MJ is much better.

Can Sunglass Hut fix my sunglasses?

ASSURED QUALITY

You have high standards; we have high standards.

If your sunglasses are defective within 24 months of purchase, we'll replace them

. We do not offer spare parts or repair services in stores.

Can you trade in Maui Jim sunglasses?


We do not offer an exchange policy

. However, you can return your purchase made on our website for a refund within 30 days then purchase a new color/style.

What do the numbers on Maui Jim sunglasses mean?


The 3 numbers represent the eye, bridge and temple length in mm

. These numbers are found on the inside of all eyeglass frames.

Are Maui Jim sunglasses scratch resistant?

Polycarbonate is a lightweight polarized lens and is injection molded for clear optics and is also

scratch-resistant

. Our Polycarbonate lens is designed to offer the most shatter resistance possible and is an excellent choice for fast-paced activities when durability and weight are a priority.

Where do Maui Jim sunglasses ship from?

All Maui Jim frames and lenses are manufactured in

Italy or Japan

.

What are sunglass temples?

Temple: Often called the arm, this is

the piece of the frame that extends over the ear to help hold the sunglasses in place

.

Is Maui Jim going out of business?

Kering, which bought upscale Danish label Lindberg in July last year,

expects the Maui Jim deal to be closed in the second half of 2022

.

Did Luxottica buy Maui Jim?

Maui Jim is well known for their superior contrast with their . They are available worldwide.

They are an independent company and are not owned by Luxottica

. Back in 2009 Maui Jim decided it was the time to turn away from Luxottica and since then has grown immensely.

Who is the CEO of Maui Jim?

Type Privately held company Founder Jim Richards Headquarters Peoria, Illinois , U.S. Key people

Walter Hester

, CEO Mike Dalton, President
Products Sunglasses, eyewear, apparel

Can I return sunglasses to Sunglass Hut?

If your newly purchased sunglasses don't turn out to be what you're looking for,

you can return them for a full refund

. You have 30 days from your original purchase date to return your unwanted sunglasses, and it typically takes 3–5 days to process your refund.

Can you return scratched sunglasses to Sunglass Hut?


Your damaged sunglasses must be returned with Proof of Purchase to any Sunglass Hut retail store in the country of purchase within 12 months from the date of purchase

. The replacement discount cannot be used or combined with any other offer, discount or promotion, or for the purchase of sale items.

Do Costas have a lifetime warranty?

Costa's Sunglass*

Limited Lifetime Warranty

We warrant Costa sunglasses* against defects in materials or workmanship for the lifetime of the product. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect.

What celebrities wear Maui Jim sunglasses?

Celebrities have been seen wearing or promoting Maui Jim. Some of these include

Barack Obama, The Clooneys, Jennifer Aniston, the notorious Hugh Hefner

and more. It doesn't end there though. More importantly, a large array of athletes and sports enthusiasts all across the globe love this company's sunglasses.

Why are Maui Jims so good?

The main reason that Maui Jim Glasses are the best is that

they were purpose built for the beach

. The company got started on the beaches of Lahaina Hawaii. They were so the first to incorporate technology that could block out harmful UV rays and a special polarized plus2 lens design.

Are polarized sunglasses better?

Polarized lenses will not protect your eyes from UV damage more than standard 100% UV lenses. However,

they can give you clearer, more accurate vision and alleviate some eye strain

. If you find yourself squinting a lot, even when you're wearing sunglasses, consider investing in polarized sunglasses.

Rebecca Patel
Author
Rebecca Patel
Rebecca is a beauty and style expert with over 10 years of experience in the industry. She is a licensed esthetician and has worked with top brands in the beauty industry. Rebecca is passionate about helping people feel confident and beautiful in their own skin, and she uses her expertise to create informative and helpful content that educates readers on the latest trends and techniques in the beauty world.