HP printers accept both original and compatible third-party ink cartridges, including remanufactured options, without voiding the warranty as of 2026.
Can you use other ink cartridges in a HP printer?
Yes, HP printers accept non-HP cartridges such as compatible, remanufactured, or third-party brands without voiding the warranty.
HP’s own documentation confirms this—using aftermarket cartridges won’t void your warranty, as long as you’re using the printer normally. Compatible cartridges are built to HP’s specs by third-party manufacturers, but always double-check the packaging to make sure it matches your exact printer model. (Some third-party brands cut corners, so stick with reputable sellers.) P100 cartridges are one example of a widely compatible option used in many printers.
How do I get my HP printer to accept compatible cartridges?
Remove all cartridges, power-cycle the printer, then reinsert the compatible cartridge to reset the printer’s recognition system.
- Turn off the printer and unplug it from the wall.
- Wait a full 10 minutes—no cheating here.
- Plug it back in and power it up.
- Pop in the new cartridge and follow the on-screen setup.
This trick works on most HP models—DeskJet, ENVY, OfficeJet, you name it. If the printer still throws a fit, try updating the firmware through the HP Smart App. (Older firmware sometimes gets confused by new cartridge tech.) For older models, you might need to check if the printer supports cartridge compatibility features.
How do I know what HP ink cartridge I need?
Your printer model number and cartridge numbers are listed in the printer’s manual and on the cartridge itself.
Peek inside the printer or check the Settings menu under “Supplies Information.” The cartridge number is usually printed right on the cartridge—look for something like HP 950 or HP 1420. If you’re still scratching your head, head to HP Support and type in your printer model. They’ll spill the details faster than you can say “ink shortage.”
How do I know if my ink cartridge is compatible?
Check the printer’s original packaging or visit the HP website to confirm compatible cartridge models.
Flip open the box your printer came in—HP usually lists compatible cartridges near the barcode or in the manual. The HP website’s product page also has a “Supplies” section with all the approved cartridges for your model. Third-party sellers love slapping “compatible with” labels on their products, but always verify using your printer’s serial number on HP’s site. (Better safe than sorry—some brands lie.) If you're curious about pricing, you might want to compare costs for similar cartridge types.
Why does my HP printer say incompatible ink cartridge?
Your HP printer may display this error if the cartridge chip is dirty, damaged, or not recognized by the printer’s firmware.
This usually isn’t about incompatibility—it’s a communication breakdown. The copper contacts on the cartridge might be gunked up, or the cartridge could be sitting crooked. Give those contacts a quick wipe with a dry, lint-free cloth. If the error sticks around, the cartridge might be busted or the printer’s firmware is too old. (HP occasionally pushes updates to fix this—check their site.)
How do I override my HP ink cartridge?
You can disable HP cartridge protection through the printer’s settings menu in HP Smart or the embedded web server.
Fire up the HP Smart app, pick your printer, then go to Printer Settings > Cartridge Protection. Flip the switch to turn it off. Alternatively, type your printer’s IP address into a web browser to access its embedded web server. Not every model lets you do this—check your manual first. (Some newer models lock this down tighter than a drum.)
How do I get my printer to accept compatible cartridges?
Power-cycle your printer after inserting the compatible cartridge to force a recognition reset.
Here’s the drill: unplug the printer, wait 10 minutes, then plug it back in and reinstall the cartridge. This little trick resets the printer’s brain and clears any false incompatibility flags. It’s a lifesaver for most HP models made after 2018. (HP support forums swear by this method—can’t argue with the crowd.)
What do you do if your printer doesn’t recognize the ink cartridge?
Reinstall the old cartridges, restart the printer, then install new cartridges one at a time to isolate the issue.
Start by putting the old cartridges back in and rebooting the printer. Once the error vanishes, swap them out one by one for the new ones. This way, you’ll figure out if the problem’s with a single cartridge or the printer itself. Cleaning the cartridge contacts can also work wonders. (Sometimes it’s just a dirty connection—easy fix!)
Why is my printer connected but not printing?
Check for paper in the tray, confirm ink levels, and ensure the printer is properly connected to your network or computer.
Even if the printer says it’s online, low ink, empty trays, or a flaky Wi-Fi signal can bring everything to a halt. Try printing a test page via USB or rebooting your router. Also, glance at your computer’s print queue—paused jobs or wonky drivers love causing silent failures. HP’s HP Smart App can sniff out most of these gremlins automatically.
Do you need both black and color cartridge to print HP?
HP printers require all installed cartridges to have sufficient ink to print, even if only black ink is used.
Here’s the kicker: even if you’re printing in black and white, HP printers check all cartridge levels before starting. For example, a DeskJet will freeze mid-print if a color cartridge is low or empty, even if you’re not using color. You can force grayscale printing, but the printer still runs its ink checks. Swap out any dud cartridges, and you’re golden. (This rule applies to most HP inkjets made since 2020.)
Will HP 62 ink work on 63?
No, HP 62 and HP 63 cartridges are not interchangeable.
These two series are as different as night and day. They’ve got different shapes, chip setups, and ink formulas, all tailored to specific printer models. HP 62 fits DeskJet 1110/2130 series, while HP 63 is for DeskJet 2600/3700 series. Always match the cartridge number to your printer—no shortcuts here. (Mixing them up is a surefire way to get an error.)
What printer uses HP 67?
The HP 67 cartridge is used in HP DeskJet 1255, 2700, 4100 Series and HP ENVY 6000, 6400 Series printers.
| Printer Series | Example Models | Cartridge Type |
| DeskJet 1255 | 2700, 4100 | HP 67 Black or Tri-color |
| ENVY 6000 | 6400 | HP 67 (Black and Color) |
These cartridges also play nice with HP’s Instant Ink subscription service. Before you buy, plug your exact printer model into HP Instant Ink to confirm compatibility. (Better to check twice than regret it later.)
Does it matter what printer ink you use?
Yes, using the wrong type of ink can damage your printer, void warranties, or produce poor print quality.
HP printers are tuned to work with specific ink chemistries. Third-party ink that isn’t designed for your model can clog printheads, cause streaks, or even fry your printer’s internals. HP is pretty clear about this—non-HP ink might not meet their standards and can trigger errors. Stick to cartridges labeled for your exact printer model. (Honestly, skimping on ink is a false economy—you’ll pay more in repairs.)
How do I know which ink to buy for my printer?
Remove a used cartridge or check your printer model online to identify the correct cartridge numbers.
Open the printer’s front cover and yank out a cartridge—the number’s printed right on the body. No cartridge installed? No problem. Look up your printer model on the HP Support site. The “Supplies” section lists every compatible cartridge. You can even scan the QR code on your printer’s sticker for instant ink options. (HP makes this stupidly easy—take advantage of it.)
What is the difference between original and compatible ink cartridges?
Original cartridges are made by HP and designed specifically for your printer, while compatible cartridges are third-party alternatives built to HP’s specifications.
Original HP cartridges come with proprietary chips and ink formulas that HP fine-tunes for your printer. Compatible cartridges are made by other companies using publicly available specs, and they’re usually cheaper. Both should work if labeled as compatible, but original cartridges tend to be more reliable and deliver better print quality. (At the end of the day, you get what you pay for.)
Edited and fact-checked by the FixAnswer editorial team.