Why Is FedEx Saying My Tracking Number Is Invalid?

by | Last updated on January 24, 2024

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It usually means

the item was mis sorted and sent somewhere it should not have been

. If it turns out to be delivered it usually takes about 3 weeks. It also could be “lost” forever.

Why does it say my tracking number is invalid?

A valid tracking number may appear invalid at

USPS.com when a seller has shipped with a carrier that either provides partial tracking

, or provides a secondary last-mile tracking number when the package is handed over to the postal service upon entry into the US.

What is a valid FedEx tracking number?

The tracking number will mostly have

12 to 15 digits

as its format, especially for FedEx Ground and Express shipments. In some rare scenarios, the format of the number could be 20-22 digits.

Why is my FedEx tracking not updating?

The

tracking is repeatedly updated every 24 hours until the final delivery of the package

. It may so happen that there are delays in picking up the package for delivery by the courier or maybe it has been picked up but has not yet been scanned by the driver. …

Why does my FedEx tracking number say not found?

If you see the no info found message it means FedEx has not taken physical custody of the package yet. Actually it means that

FedEx hasn’t received the data yet

. Once they receive the data the tracking number starts working.

What to do if tracking number is invalid?

If your tracking number returns an “invalid” or “no information found” message,

please contact the sender for more information

. If there is no information showing on your package when you track it, our support representatives will not have any information either.

What is a valid USPS tracking number?

Most USPS tracking numbers are

22 numbers long

, arranged in groups of four digits, such as 9400 1234 5678 9999 8765 00. However, there are many formats, among them tracking numbers that start with the letters “EC” or “CP,” which indicate that the package is being mailed overseas.

What is an example of a FedEx tracking number?

The most common tracking number format is 12 digits (e.g.

9999 9999 9999

) or 15 digits (e.g. 9999 9999 9999 999). Some other less common formats may also exist, such as 20 digits and 22 digits.

What should a FedEx tracking number look like?

FedEx SmartPost tracking numbers usually look like

9261299991099834284833 or 9274899991099835941441

, i.e. start with “92612” or “92748”. So original FedEx tracking number will be starting with 612/748, and all you have to do to get USPS tracking number is prefix FedEx number with 92.

How do I get a tracking number from FedEx?

If you don’t have access to a tracking number, you can

track your shipments online by the reference number assigned to your shipment

. Alternatively, you can call Customer Serviceat 0120-003200 to speak to one of our Customer Service Agents.

Why has my package been in transit for so long FedEx?

Packages in the FedEx system

are scanned at various points between pickup and delivery

. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. For more information please contact FedEx Customer Service at 800 FedEx (800 33339).

Does FedEx take a while to update tracking?

How Long Does It Take for FedEx to Update Tracking?

Packages are scanned and tracking information updated in real-time at every step as they arrive

and leave the different FedEx facilities. Sometimes, it may take up 24 hours after the shipping label has been generated to have your tracking information updated.

Why is FedEx taking so long to deliver my package?

One of the most common reasons that FedEx takes so long to deliver is

an incorrect address

. There are several reasons an incorrect address may be on the shipping label. It starts with buyer error. It’s possible that the buyer might have accidentally typed the wrong shipping address into the field.

What happens if FedEx can’t find my package?

You can file a claim for a missing FedEx package

within nine months of its shipment date

through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.

What do I do if I can’t find my package?

If you still cannot locate the package,

contact the sender of the package to initiate a trace process with UPS

. The sender will then follow up with you on the progress of your shipment.

What happens if FedEx loses my package?

Loss Claims

Customer

submits supporting documents online

, or mails or faxes them to FedEx Cargo Claims Dept. FedEx performs a trace on your lost package and notifies you of the outcome. FedEx claims agent will review and process your claim. FedEx will inform you of the claim resolution.

Charlene Dyck
Author
Charlene Dyck
Charlene is a software developer and technology expert with a degree in computer science. She has worked for major tech companies and has a keen understanding of how computers and electronics work. Sarah is also an advocate for digital privacy and security.