Social media is an essential piece of your business marketing strategy. Social platforms
help you connect with your customers, increase awareness about your brand
, and boost your leads and sales. … 52 percent of social media marketers believe social media positively influences their company’s revenue and sales.
Social media
allows even the smallest business to interact with the wider world
. Social media allows you to create a dynamic online presence and establish a dialogue with a wide audience – including existing customers, new prospects, your competitors and suppliers.
Social media
provides the opportunity for you to communicate directly with your audience
. The better businesses engage with users, the greater chance they have for conversion. Social platforms provide consumers a place to ask questions, make requests and recommend changes.
- Build relationships. Social media is not just about brands connecting with their customers. …
- Share your expertise. Social media gives you an opportunity to talk about what you know and what you want to be known for. …
- Increase your visibility. …
- Educate yourself. …
- Connect anytime.
- Facebook.
- Twitter.
- Instagram.
- LinkedIn.
- Snapchat.
- Pinterest.
Social media has multiple positive impacts on business in terms of
brand recognition, customer engagement, revenue, and customer service
. It also is a great tool to evaluate your competitors and how they are using social media for their growth.
- Increasing Brand Activity.
- Generate Online Traffic.
- Staying Alive.
- Better Conversion Rates.
- Increasing Brand Loyalty.
- Partnering up with Influencers.
- Assessing the Competition.
- Selectively Advertising.
Benefits from the use of websites and social media sites include an
increase in awareness and inquiries
, enhanced relationships with customers, an increase in the number of new customers, enhanced ability to reach customers on a global scale, and co-promotion of local businesses that enhance the image of small …
1. Increased Brand Awareness. Social media is one of the most cost-efficient digital marketing methods used to syndicate content and
increase your business’ visibility
. Implementing a social media strategy will greatly increase your brand recognition since you will be engaging with a broad audience of consumers.
Understanding the functional building blocks of social media”, researchers provide a framework that defines social media, which includes seven functional social media building blocks:
identity, conversations, sharing, presence, relationships, reputation, and groups
. Let’s take a look at each block.
Social media can be a useful tool for businesses, bringing advantages such as engaging with your audience and boosting website traffic. However there can also be disadvantages,
including the resources required and negative feedback
.
- Social Networks. When most people think of social media, they tend to imagine social networking sites. …
- Social News. …
- Microblogging. …
- Bookmarking Sites. …
- Media Sharing. …
- Community Blogs.
The term social media marketing (SMM) refers to
the use of social media and social networks to market a company’s products and services
. Social media marketing provides companies with a way to engage with existing customers and reach new ones while allowing them to promote their desired culture, mission, or tone.
- Participation. Social media encourages contributions and feedback from everyone. …
- Openness. Social media success requires honesty, transparency and authenticity. …
- Build relationships. …
- Reliability. …
- Build communities. …
- Customer service. …
- Avoid spamming.
Social
media is a double-edged sword. Positive publicity can increase your sales, while negative publicity can tarnish your company’s image. … For businesses, social media provides an opportunity to broaden customer reach, increase sales, advertise and promote products and services, and create brand awareness.
When you make ads that are very identifiable as your brand and get the attention of your target audience over and over, your touch points are adding up. … On average, companies that effectively use social media advertising to generate brand awareness will
increase their sales by 23%
.