eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing.
Is there anything you can do if you get scammed on eBay?
If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. You can report an issue with a seller to eBay directly here. If you find an item on eBay that you think is fraudulent, report the listing directly .
Will eBay refund your money?
If you haven't received your item, or the item is not as described, we'll refund your purchase price plus original shipping on virtually all items . ... The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com.
Can I get my money back if I get scammed?
Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam. ... If you can't get your money back and you think this is unfair, you should follow the bank's official complaints process.
How do I get my money back from eBay seller?
Go to your My eBay Purchase history , and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you'll get a link to report your case.
How long does a eBay refund take?
Once the item is delivered to the seller, your refund should be processed within 2 business days . Your refund will be sent to your original payment method and funds are usually available within 3-5 business days. You can check on your refund in your Purchase history – opens in new window or tab.
What to do if a seller refuses to refund?
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
How do I get a refund from eBay without returning?
If you don't respond to the return request, we may refund the buyer and seek reimbursement from you , without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.
How can I get back a scammer?
- Ignore: The most obvious way is simply to ignore the scammer. ...
- Scambaiting: You can try to engage the scammer, emailing them back and pretending to play along with whatever scam they've concocted.
How do you outsmart a romance scammer?
- Be cautious about sharing personal information. ...
- Check their images. ...
- Scan their profile for loopholes. ...
- Look out for inconsistencies in their communication. ...
- Take things slow. ...
- Don't share financial details/passwords. ...
- Talk to someone you trust. ...
- Don't send money.
Can you get scammed with bank transfer?
A bank transfer scam, also known as an authorised push payment (APP) scam, occurs when you – knowingly or unwittingly – transfer money from your own bank account to one belonging to a scammer. ... Tell the bank what happened, and let them know the bank account number your money was sent to.
Do sellers have any protection on eBay?
When you sell on eBay, you're protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.
What is an eBay buyer protection order?
Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site—eBay.com— that eBay will intervene in disputes between buyers and sellers to rectify issues when the seller has failed to act adequately to resolve the dispute .
Who pays for eBay return shipping?
Who pays for return shipping? The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn't match the listing description.
What happens if eBay seller doesn't refund?
When the seller doesn't fulfil their return policy. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item (“remorse” returns). ... The seller may exclude original shipping costs from the refund .
Where did my eBay refund go?
Getting your refund
Your refund will be sent to your original payment method . Funds are usually available within 3-5 business days.
