We can't give you any estimates
. For that information do this: Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store – Find a Store – Apple.
Can you trust Apple repair?
Apple-certified repairs are performed by trusted experts who use genuine Apple parts
. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you'll get your product back working exactly the way it should.
Does Apple charge labor for repairs?
Question: Q: Labor costs for repair with active Apple Care
If the issue was determined to be a manufacturing defect, there should be no cost to you
. If the issue was determined to be damage, accidental or otherwise, the repair costs would be yours, parts plus labor.
How long does a repair at Apple take?
Takes usually
less than 5 business days
from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for. thank you, just got off the phone with applecare and he was the response.
Does Apple run diagnostics for free?
Yes, absolutely
. The genius will test your Mac for free, and talk to you about what you think the problem might be.
Does Apple fix software problems for free?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law
. Apple Watch Edition comes with 2 years of complimentary support.
Do Apple employees snoop?
Wipe your sensitive data
This may be a bit excessive for the general population and
Apple Genius Bar staff aren't very likely to go snooping around your system
. But there's always the chance for abuse.
Does Apple repair steal data?
As part of the refurbishment process,
Apple erases and reformats all hard drives to help address any concerns about data security or identity theft
. You might send your computer for repair when the hard disk is still working—either the drive works intermittently or your hard drive isn't the issue requiring repair.
Does Apple need your password for repair?
Before you bring in your device
Have your Apple ID password ready.
For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone
. * If your iPhone needs battery service, have the battery percentage at 30% or less when you bring it in, if possible.
What is labor charge Apple?
If the battery is not user-replaceable, then the labor cost would be
a minimum of $75/hour
. However, if the computer must be sent to Apple for the repair, then there may be a flat rate charge for the whole thing. Call the Apple Store and ask.
What is covered under Apple warranty?
The Apple Limited Warranty covers
your iPhone and Apple-branded accessories against manufacturing defects
for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn't cover damage caused by accidents or unauthorized modifications.
Which circumstance makes an iPhone ineligible for repair?
Service FAQ
An original product that is inoperable due to unauthorized modifications or has failed due to catastrophic damage
, such as the product separating into multiple pieces, are examples of a product that is ineligible for Out of Warranty Service.
How long does it take for Apple to diagnose a product?
How long does this usually take? You can reasonably expect
10 days
to bench.
What does it mean when Apple sends a replacement product?
Replacement devices are ‘
service units
‘. They may be new (not in retail packaging), or they may be remanufactured. There is no way for you or anyone at your local Apple Store to tell the difference. They do not use repaired failed quality control devices.
Does Apple give you a loaner phone?
The Loaner Phone is offered to you while your Customer Phone listed on the Genius Bar Work Authorization is serviced by Apple
. Apple will return the Customer Phone to you after service has been completed, the Loaner Device has been returned and all outstanding payments are settled.
How do I run Apple diagnostics?
- Start up your Mac.
- Continue to press and hold the power button as your Mac turns on.
- Release the power button when the startup options window appears.
- Press Command-D to run the Diagnostics.
- Apple Diagnostics will run automatically. When it is complete, it will present a list of the problems encountered.
How much does Apple charge for software repair?
If your iPhone is still under warranty through Apple, or you have the AppleCare+ protection plan, you'll want to go with Apple. Covered devices only cost
$29 for a screen repair
or $99 to fix other types of hardware damage.
Can Apple run diagnostics on my iPhone?
Call Apple customer service or head over to your local Genius Bar.
If you are running iOS 10, you'll have to visit an Apple store to test your phone hardware, calling in is not an option
. iOS 10 users need to access diagnostics.apple.com with a Genius' (Apple tech support) help.
How can I get my iPhone replaced for free?
Who is the boss of Apple now?
Tim Cook (Aug 24, 2011–)
Can Apple look at my photos?
It is worth remembering that
all Android and Apple built devices already analyze your photos to be able to make them searchable
. If you have a pet, type pet into the search box and pets appear.
Can Apple Tech see your photos?
Apple says it won't be looking at the pictures
. Instead, it will convert the image data into code called hashes. The hashes of your photos will be compared with the hashes of known CSAM images in a database. If the hashes are a match, Apple will be notified.
When you turn off the Hidden album, any photos or videos that you've hidden won't be visible in the Photos app
. To find the Hidden album: Open Photos and tap the Albums tab. Scroll down and look for the Hidden album under Utilities.
Should I erase my Mac before repair?
Before you ship your Mac
Back up your data.
You'll need a backup if we need to erase or replace the hard disk (or SSD) in your Mac during repair
. Apple isn't responsible for lost data. If you need help transferring data, schedule an appointment at an Apple Authorized Service Provider or an Apple Store.
Can Apple workers see your search history?
Can my employer see my search history linked to my Apple ID, even if I'm not actually using the device for my searches? Yes! Do not mix business and personal use.
Your employer can't see anything on your phone other than what you sync to MS Exchange
.
Can Apple employees see your messages?
Contrary to public claims,
Apple employees can read communications sent with its iMessage service
, according to researchers who have reverse engineered it.
