How Do I Reset My Fitbit Surge 2?

1. Go to your Fitbit.com dashboard.
2. Click the gear icon at the top right corner of your screen.
3. Click the image available for your Surge.
4. Scroll to the end of the page and click the option to remove your device, then follow the on-screen instructions to remove it and wipe the device.

What does resetting a Fitbit do?

A factory reset deletes any stored data , which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. After a factory reset you must set up your tracker again.

Can you reset a Fitbit Surge?

Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Let go of the buttons. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

How long does a Fitbit surge last?

The battery life has also received a major boost. The Surge previously lasted only 5 hours with an active GPS signal and heart-rate sensor enabled. The update doubles battery life to 10 hours , which is comparable to the Garmin Forerunner 225. Fitbit will also be adding a timer and stopwatch to the watch.

Can I delete my Fitbit account and start over?

You can delete your Fitbit account at any time on the Fitbit mobile app or website . After you choose to delete your account, you have one week to change your mind, and then all data is deleted from your account within 30 to 90 days. You can delete your account from the Fitbit app or using the Fitbit web page.

Can I give my Fitbit to someone else?

Manually sync your used Fitbit device to your account to capture your most recent data. Erase your Fitbit device to delete all app and personal data. ... On your phone, go to Settings > Bluetooth and find your Fitbit device in the list. Find an option to forget the device.

Do Fitbits wear out?

The Fitbit Alta has a life expectancy of 1–2 years . If this is the case, don't lie to consumers, and put that on the box. This is basically planned obsolescence

Does a Fitbit battery wear out?

( The Flex battery generally lasts five days between charges , according to the company.) For example, Karen Hamilton, a Fitbit user who said she received her tracker as a gift, posted on a Facebook thread in July that her two-month-old Flex was unable to hold a charge for an hour.

What happened to the Fitbit Surge?

The well-loved Fitbit Surge is on its way out. With the forthcoming Ionic smartwatch heading up the line of Fitbit products, the Surge is no longer an option for future Fitbit owners. The good news is that you can get the Surge at a steep discount.

How do you reset a Fitbit for a new user?

1. Open the Settings app Clear User Data.
2. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

How do I erase my Fitbit sense?

1. Go to the Settings app (gear icon.)
2. Choose About.
3. Select Factory Reset or Clear User Data.
4. Confirm with Yes.

How do I reset my Fitbit login?

1. Log out of the Fitbit app.
2. Tap Log In. Forgot your password?
3. Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. ...
4. Click the link in the password reset email. ...
5. Enter your new password and tap Set.
6. Return to the Fitbit app and log in using your new password.

Does anyone fix Fitbits?

Once again, in English, please? Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it . ... Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty.

Why has my Fitbit stopped?

You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.

Why is my Fitbit screen black?

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.

What do you do when your Fitbit won't turn on?

Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. Let go of the buttons. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.