(855) 633-4226
What is my Mediacom ID?
Your Mediacom ID is
the username and password that is associated with your Mediacom account
. In most cases, your Mediacom ID was likely set up at the time your services were installed. Your Mediacom ID grants you access to our Support Site, MobileCare app, TV Everywhere, and the Xtream TV app.
How do I change my Mediacom plan?
Should you desire to change the Services that you purchase, please
call Mediacom at 1-855-633-4226 and talk to one of our agents
, however, an Early Termination Fee may apply.
How long does scheduled maintenance take?
Maintenance usually lasts anywhere from
four to six hours
but the whole 12 hour period is reserved. Many times, if a server is going to fail, it will happen during the reboots that are required during maintenance.
How long does a modem update take?
This usually takes
about two to five minutes, but may take up to 20 minutes if your modem needs a firmware update
. When the status light turns solid, you'll know your modem is updated and connected.
How late can you be on your Mediacom bill?
Mediacom does have a Grace Period, which is the period of time between the printed date and the Due Date. The Due Date is generally
10 days after your billing cycle begins
and your billing statement is usually printed 10 days before the cycle date, but this may not be the rule for each month.
Does Mediacom charge for service calls?
Fees and Charges You Must Pay:
Non-recurring Charges: Charges such as installation, equipment delivery and return,
service calls not caused by Mediacom's network failure
, services provided on a per-programming or per-call basis and other non-recurring charges ordinarily will be billed in arrears.
How do I text Mediacom?
(877) 387-8087 or
text 66554
Mediacom customers can call for tech support or text 66554 for quick answers to your device and service questions.
How can I lower my Mediacom bill?
- Cut back on premium channels. It's hard to say goodbye to HBO, but doing so can shave as much as $20 off your monthly bill with some providers. …
- Pare down cable boxes. …
- Pay attention to fees. …
- Nix the DVR. …
- Downsize your plan. …
- Bundle cable and internet. …
- Negotiate a lower rate. …
- Seek out cheap cable.
How much is Mediacom internet only?
Mediacom has bundled and internet-specific service packages for their customer base. The internet-only packages range in cost from
$39.99/mo. to $79.99/mo
., with the latter being for Gigabit-level internet service. Mediacom also has Internet/TV Bundles that start from $49.98/mo. to $99.98/mo.
How do I cancel my Mediacom service?
- Call customer service on 1-855-633-4226.
- Ask to speak with a representative.
- Provide them with your customer details and request cancellations of your service(s).
- You will receive a confirmation letter or email.
Does Mediacom install on the weekends?
Night & Weekend Appointments
Schedule your installation for the evening or over the weekend
so you can get on with your day.
Can I move my Mediacom router?
Can I move my router to another room?
Yes, you can!
What speed internet do I need?
Number of devices Use Cases Recommended Download Speed | 1-2 Web surfing, email, social networking, moderate video Up to 25 Mbps | 3-5 Online multiplayer gaming, 4K streaming 50 – 100 Mbps | More than 5 All of the above plus sharing large files and live streaming video. 150 to 200 Mbps |
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What is maintenance time standard?
Maintenance standards are
established criteria for performing various maintenance tasks such as cleaning, repairs, parts replacement, lubrication, and maintenance data collection
.
Why maintenance schedule is important?
The maintenance schedule is a useful tool that
keeps costs down and property function and appearance up
. Bear with them; eventually everything will get done in the most efficient, economical way.
What does scheduled maintenance include?
Scheduled maintenance is
any repair and service work performed within a set timeframe
. It details when given maintenance tasks are performed and by who. Scheduled maintenance may occur at repeating intervals or in response to a work request.
Why does my modem take so long to turn on?
The modem establishes a low level connection to the ISP equipment at the other end of the line (or cable)
. This can take several minutes as the equipment at both ends of the line to assess which frequencies are viable so that the optimum speed can be achieved.
How long should a modem take to reboot?
- Unplug the power and Ethernet cables from the modem. …
- Wait 2-3 minutes for the modem to fully power off. …
- Reconnect the power and Ethernet cables to the modem.
- Wait for the Internet light to turn solid, then check if the internet is working properly.
How long should it take for a modem to connect?
It normally takes
5 to 30 minutes
to establish an Internet link the first time a cable modem connects to a cable service provider. This allows the cable modem to connect to the appropriate channels for communication.
Does Mediacom have a vacation hold?
Provider | Mediacom | Seasonal hold time limits | 2 to 6 mos. | How to contact | Text “JOIN” to 66554, email [email protected] , or call (855) 633-4226 | More details | Mediacom seasonal hold | Monthly fee* | $10-$15/mo. |
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Does Mediacom offer payment arrangements?
One-Time and Recurring Payments
.
By using the EBP Service for AutoPay, you authorize Mediacom to obtain payment in the amount of the total due for each monthly billing statement from your designated bank or credit card account on a recurring basis until you terminate the authorization.
Can I pay my Mediacom bill with a credit card?
To make a payment: Click ‘Pay Bill' from the My Account home screen. Select a ‘Payment Method' –
options are credit card or checking/savings account
. Complete the required fields.
Does Mediacom use fiber?
Mediacom is a cable internet provider that
delivers internet over the last mile of its fiber backbone
via coaxial cable lines traditionally used for cable TV.
How do you cancel xtream?
Xtream from Media Com doesn't tell us what to do in the event you don't have some of the required information, so we recommend contacting them via the following ways:
Mediacom online customer support
.
Call 1-855-633-4226
.
What is a field audit with Mediacom?
Job Posting for Field Auditor I at Mediacom Communications Corporation. GENERAL RESPONSIBILITIES:
Inspects and audits all CATV equipment in assigned areas in support of the system quality, integrity and accountability
. Review company records and equipment to determine the possibility of illegal activity.