What Is Guest Expectation? If your end goal is hotel guest satisfaction, then your journey begins with their expectations. When booking a hotel room, guests have expectations that are determined by various factors such as the images of your property that are on the web, reviews that other guests have left you, the descriptions you
What Is Guest Logy? Guestology is a term originated by Bruce Laval of The Walt Disney it means that all the organization’s employees must treat customers like guests and manage the organization from the guest’s point of view “GPOV”. What is the difference between Guestology and Guestologist? Examples of guestology include: beepers at restaurants for
Does Holiday Inn Express Offer Health Insurance? Rate Tier Range Employee Rate 8$250 and up$99.00 All rates in USD Do Holiday Inn employees get a discount? The IHG® Employee Room benefit (“Employee Rates”) is a discounted room rates program exclusively for (1) eligible employees of companies in the InterContinental Hotels Group (“IHG”), and (2) eligible